Johnson Ford

Great Dealership Leased two cars in my history. Will go back again for another lease or purchase. Service department very easy to deal with. Fast auto service and r Leased two cars in my history. Will go back again for another lease or purchase. Service department very easy to deal with. Fast auto service and reasonable pricing. More

service and repair center the car I bought was from a used car dealership and I came to the maufacred name to get a overall check and they did a through check on the the car I bought was from a used car dealership and I came to the maufacred name to get a overall check and they did a through check on the car and I thank you guys so much More

The Representative that attended to me was very prompt, very cordial. He explained everything to me. I was pleased with the service received.. The waiting in the lobby to receive my car was reasonable. very cordial. He explained everything to me. I was pleased with the service received.. The waiting in the lobby to receive my car was reasonable. More

Michaels customer service was excellent. I received multiple updates about my car and what time it would be done. It was completed in a timely manner. Thank you for the great service!! multiple updates about my car and what time it would be done. It was completed in a timely manner. Thank you for the great service!! More

Mr Owens and Josh were very helpful. I had a 2018 F-150 LXT and 19, 000 miles it blew a turbo seal. They helped me get into a 2019 150 LXT PICK UP ease. I just wish Ford would honor their products and my p LXT and 19, 000 miles it blew a turbo seal. They helped me get into a 2019 150 LXT PICK UP ease. I just wish Ford would honor their products and my payment didn’t have to go up or be extended. We have 4 FORDs in my family and considering moving to another manufacture. More

My experience with Lucas started with Joe in sales who was very helpful in putting together a deal with the options I wanted. I did stretch my budget a bit but I love the Edge I picked out. I was more th was very helpful in putting together a deal with the options I wanted. I did stretch my budget a bit but I love the Edge I picked out. I was more than impressed with the ease of the paperwork with Jamie in Finance. Very high tech no paper! The icing on the cake was having a tech specialist go over the features in the car. Previous experiences with other cars and dealers would have the salesperson go over this. They would only go over what they themselves knew which most time wasn’t much. Having a tech person that specialized in this was fantastic! I can also call him anytime with problems or questions to get the full experience of my car’s features. All around Lucas Ford is top notch. More

Good Experience (Did Not Buy) Went to Lucas Ford on fairly short notice with an appointment to test drive a certified pre-owned 2016 F-150. When i arrived they had the truck out f Went to Lucas Ford on fairly short notice with an appointment to test drive a certified pre-owned 2016 F-150. When i arrived they had the truck out front and ready for a test drive. My salesman Steve Szymanski was quick and professional but not pushy. After completing the test drive I determined that the engine in the truck wasn't what i wanted. Steve reviewed their inventory including some trucks that were not even for sale yet to make sure they did not have anything else that would fit my needs. Overall had a great experience and would recommend them and Steve to anyone looking for a vehicle. More

Great Experience I just want to say it was a pleasure to deal with Mark Snow. He knows all his stuff. He knows what deals will better suit your finances. No back and f I just want to say it was a pleasure to deal with Mark Snow. He knows all his stuff. He knows what deals will better suit your finances. No back and forth with prices. Would buy from again. More

Up charge on in house parts Took f 150 in for premium care warranty work heated seats not working tell me filters need replacing $60.00 per filter $85.00 for labor 10 minute jo Took f 150 in for premium care warranty work heated seats not working tell me filters need replacing $60.00 per filter $85.00 for labor 10 minute job call parts dept at Lucas parts guy says $23.00 each key switch needed replaced ok premium care covered issue with window when going up it goes down they say it's window vent . Vents are the glue on Lucas wants $110.00to reposition exhaust leak Lucas says shield clamp not covered all they replaced is clamp shield rattles also had battery installed truck was in shop parking brake drags when released premium care warrants that say I need brake job $they call back with $1700.00 + quote long story short Battery, key switch clamp on muffler was work performed bill $750.00 had to argue with them to get bill to $430.00 170 for battery and $100.00 deductible was the bill also was there last month for oil change 2.5 hrs with appt I would never go back or recommend Lucas for services should of went to Miller ford More