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Johnson Ford
Burlington, NJ
444 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 444 reviews
July 15, 2021
They need to take there customers more seriously poor customer service if they not making money off you they put u last Specially warranty jobs Service department needs to do better customer service if they not making money off you they put u last Specially warranty jobs Service department needs to do better More
by Battleeric973
Employees Worked With
All of them sucks doesn’t matter
June 10, 2021
My latest visit was for a recall. I was treated promptly and professionally. I go to Lucas for all of my service and have always been pleased. They finished ahead of their promised time. I reccomend them to and professionally. I go to Lucas for all of my service and have always been pleased. They finished ahead of their promised time. I reccomend them to anyone willing to listen. More
by Tomwaltz99
Employees Worked With
Liza
May 03, 2021
Excellent customer service when I called up. Plus when I Excellent customer service when I called up. Plus when I arrived. One thing I wasn’t happy with, is my passenger seat has a dirt or grease stain on t Excellent customer service when I called up. Plus when I arrived. One thing I wasn’t happy with, is my passenger seat has a dirt or grease stain on the tip of the seat. I had just noticed it. And they didn’t clean it up. That’s my only complaint I have. More
by MARTINCCS
Employees Worked With
Customer service excellent
May 03, 2021
The customer service is great. No run around, straight up and forward with what ever is going on with your vehicle. They don't try and put things on you that you don't need and make sure that you vehicle is and forward with what ever is going on with your vehicle. They don't try and put things on you that you don't need and make sure that you vehicle is running right. The perfect team is Emily & Brian. Her at that service desk and him in the back working, a match made in heaven. I would always go to mechanics that were just out for the money and did not care about their work. I started going to Lucas on a whim, spoke with Emily and Brian and never looked back since. Thank for everything. Mitchell J. More
by mjohnson258
Employees Worked With
Emily & Brian
April 04, 2021
Joe was great to work with, very knowledgeable of his products and did not make me feel like I had to buy. I am a returning customer because Joe Wilson takes the time to find the right vehicle for you an products and did not make me feel like I had to buy. I am a returning customer because Joe Wilson takes the time to find the right vehicle for you and does not try to take advantage of you when buying. More
by Hartig64
Employees Worked With
Joe Wilson
January 18, 2021
Gm I would like to say thank you “Mr.William Owens “ for help make the right decision.He was so nice ,helpful, patient with me and that goes a long way thank you and have a blessed day..!😀😷 help make the right decision.He was so nice ,helpful, patient with me and that goes a long way thank you and have a blessed day..!😀😷 More
by Ednaandrosaleescateringco82
Employees Worked With
Mr.William Owens
January 11, 2021
The service desk at Lucas was so friendly, prompt and accommodating! My service was quick and thorough and the desk had great communication throughout the entire process. Usually I dread taking a car in accommodating! My service was quick and thorough and the desk had great communication throughout the entire process. Usually I dread taking a car in for maintenance, but, Lucas Ford is quick and painless! More
by Amber Mattia
Employees Worked With
Service Desk
December 27, 2020
Best dealer to work with great location, friendly staff who always have the best service . Very knowledgeable about the cars all makes. Clean, Professional, Friendly who always have the best service . Very knowledgeable about the cars all makes. Clean, Professional, Friendly More
by Slimmb
Employees Worked With
Joe Wilson
