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Johnson Ford
Burlington, NJ
444 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 444 reviews
August 14, 2023
LUCAS SERVICE IS THE BEST WE HAVE DOING OUR SERVICE WORK WITH THEM FOR TEN YEARS. THEY WILL ALWAYS BE A TEN IN MY BOOK!!! WITH THEM FOR TEN YEARS. THEY WILL ALWAYS BE A TEN IN MY BOOK!!! More
by SPIFIBILLY
Verified CustomerEmployees Worked With
LIZA, EMILIE, STEFOND. GREAT SERVICE WRITERS TEAM., Chris Hurff
August 12, 2023
Worst service I've had there and I will not be returning. I'm not sure if there's enough space here to write my full experience but it took over 4 hours for an oil change and tire rotation and that's very ba I'm not sure if there's enough space here to write my full experience but it took over 4 hours for an oil change and tire rotation and that's very bad. Not to mention that they never called to let me know my vehicle was ready. I called them after 3 hours and they said they were just finishing up and they'd call me. Another hour went by so I finally decide to just walk in and all 3 of them are playing on their phones. One said that they just dropped off my paperwork a few seconds ago but my dashcam says it was 47+ minutes. Apparently Facebook and TikTok must be more important so I will never be returning again. I also never received the results of my 21 point inspection. I've been here a few times for service before but that is now over. I'll find someone that actually gives a crap about people's time. More
by jay.tinnick
Employees Worked With
All 3 who were working that day
August 03, 2023
Great service. My vehicle was ready promptly and I was called when it was ready. I was offered a ride home, but I live close to the dealership and was able to walk My vehicle was ready promptly and I was called when it was ready. I was offered a ride home, but I live close to the dealership and was able to walk home. More
by SHARONKERSTETTER
Employees Worked With
NA
August 01, 2023
Courteous, friendly, professional; didn't play games, or waste my time. They were forthcoming, upfront, open and helpful. Not to mention, efficient. Fastest, and easiest, car purchase I've ever made. waste my time. They were forthcoming, upfront, open and helpful. Not to mention, efficient. Fastest, and easiest, car purchase I've ever made. More
by sahdlh78
Employees Worked With
Mia
August 01, 2023
i came in for service for my 22 f-150 (oil change and recall) and my experience was great!! the service department was very friendly and i was met with a great experience as well as professional and prom recall) and my experience was great!! the service department was very friendly and i was met with a great experience as well as professional and prompt service! More
by RYANSHALLER5
Employees Worked With
emily
July 31, 2023
Was able to book an appointment the same week and they were able to service my vehicle while I waited. Lucas Ford also sent me videos of the condition of the interior and exterior of my vehicle along wit were able to service my vehicle while I waited. Lucas Ford also sent me videos of the condition of the interior and exterior of my vehicle along with a inspection of the vehicle and condition of the components and if anything needed to be replaced as well as the services provided. Service Advisor Emily was very helpful and and answered any question I had. Great Service Center! More
by hmann3130
Employees Worked With
Emily
