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Johnson Ford
Burlington, NJ
441 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
Verified Customer
August 27, 2023
Good communication, quick responses. Take worked through on site technical issues and still provided excellent customer service. Well done! Take worked through on site technical issues and still provided excellent customer service. Well done! More
by STEPHEN40
Employees Worked With
Not applicable
August 27, 2023
Joe was extremely helpful and well versed in his knowledge of not only the F150 I bought but all the f150’s out there. Took time to make sure I knew what I was getting and had an answer to every que knowledge of not only the F150 I bought but all the f150’s out there. Took time to make sure I knew what I was getting and had an answer to every question and concern I had! Joe Wilson earned this sale for Lucas, without him I’d be back at Holman where I bought my last 4 vehicles. More
by jasonadamneill
Employees Worked With
Finance man was extremely helpful!! 5 star! , Chris Hurff
August 26, 2023
I discovered this week that Lucas Ford is trying to rip-off owners that bought cars from them. I got a letter in the mail from Ford that my “TCM has had its warranty extended and if you want to get it rip-off owners that bought cars from them. I got a letter in the mail from Ford that my “TCM has had its warranty extended and if you want to get it replaced, you can just call your local dealership for replacement free of charge parts and labor.” I got a phone call from the service girl that “we’re not going to replace your TCM because we don’t see anything wrong with it. If you want to further diagnose the issue it’ll cost $380.” I told them where to get off and to return the car. This is an obvious issue because the car bucks & stutters. I have written to Ford headquarters on this issue. I’m curious what their response will be. Is this all a ploy to “stir up service business” for the dealerships? Beware of these crooks! More
by SAMS260
Employees Worked With
Emily and William Ramos, Chris Hurff
August 22, 2023
I’ve always brought both of my vehicles to this location and always have been greeted with a friendly. I feel appreciated as a customer when I’m being serviced there. and always have been greeted with a friendly. I feel appreciated as a customer when I’m being serviced there. More
by evamyrick42
Employees Worked With
Chris Hurff
