Johnson Ford

Stupendous service in both sales and service. Workers are polite and accommodating. Five stars for sure! Workers are polite and accommodating. Five stars for sure! More

Quick, efficient and overly accommodating. Everyone was helpful, Joe went above and beyond. I definitely would recommend & go there again Everyone was helpful, Joe went above and beyond. I definitely would recommend & go there again More

Good communication, quick responses. Take worked through on site technical issues and still provided excellent customer service. Well done! Take worked through on site technical issues and still provided excellent customer service. Well done! More

Joe was extremely helpful and well versed in his knowledge of not only the F150 I bought but all the f150’s out there. Took time to make sure I knew what I was getting and had an answer to every que knowledge of not only the F150 I bought but all the f150’s out there. Took time to make sure I knew what I was getting and had an answer to every question and concern I had! Joe Wilson earned this sale for Lucas, without him I’d be back at Holman where I bought my last 4 vehicles. More

I discovered this week that Lucas Ford is trying to rip-off owners that bought cars from them. I got a letter in the mail from Ford that my “TCM has had its warranty extended and if you want to get it rip-off owners that bought cars from them. I got a letter in the mail from Ford that my “TCM has had its warranty extended and if you want to get it replaced, you can just call your local dealership for replacement free of charge parts and labor.” I got a phone call from the service girl that “we’re not going to replace your TCM because we don’t see anything wrong with it. If you want to further diagnose the issue it’ll cost $380.” I told them where to get off and to return the car. This is an obvious issue because the car bucks & stutters. I have written to Ford headquarters on this issue. I’m curious what their response will be. Is this all a ploy to “stir up service business” for the dealerships? Beware of these crooks! More

Emily my service manager was courteous, and helpful. Waiting area was clean and comfortable. 2nd service at Lucas. Waiting area was clean and comfortable. 2nd service at Lucas. More

Good communication from the start. Helpful staff, who tries to get you in and out efficiently. Helpful staff, who tries to get you in and out efficiently. More

I’ve always brought both of my vehicles to this location and always have been greeted with a friendly. I feel appreciated as a customer when I’m being serviced there. and always have been greeted with a friendly. I feel appreciated as a customer when I’m being serviced there. More

Stephon the service advisor was great . the cashier was friendly and pleasant waiting area was convenient the technician needs to be retrained in many area’s of service the cashier was friendly and pleasant waiting area was convenient the technician needs to be retrained in many area’s of service More

Everything was terrific with this engagement with Lucas Ford. Joe Wilson was friendly, transparent, informative, responsive and helpful each step of the way. The vehicle was and is excellent. It was preppe Ford. Joe Wilson was friendly, transparent, informative, responsive and helpful each step of the way. The vehicle was and is excellent. It was prepped well before I picked up. I would definitely purchase again from this dealer. I am curious to see how the first service experience goes. My expectations are high. More