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Johnson Ford
Burlington, NJ
439 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Lucas Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 439 reviews
Verified Customer
June 30, 2024
Been trying to get a recall done for months. Every appointment there’s a problem and the job cannot be done. This last appointment was the worse and they can care less about customer experience. Every appointment there’s a problem and the job cannot be done. This last appointment was the worse and they can care less about customer experience. This is a recall that needs to be done, just keep up with lies. More
by G
Employees Worked With
service department
June 27, 2024
From the call to make the reservation to walking in the door (same day) the customer service was excellent! Car serviced (the works) in just over 1 hour too. door (same day) the customer service was excellent! Car serviced (the works) in just over 1 hour too. More
by mheaney
Employees Worked With
Denny in service and the two people at the check out/pay desk
June 23, 2024
The left paw print all over my car and didn’t fill up one of my tires that were low. I was there for over 2 hours for and oil change and tire rotation. They were good until my last two visit and they were te of my tires that were low. I was there for over 2 hours for and oil change and tire rotation. They were good until my last two visit and they were terrible. I won’t be going back again. More
by ddholloway56
Employees Worked With
Chris Hurff
June 21, 2024
Absolutely terrible. My new f-150 lightning has been at the service department for over 3 weeks. I finally called on Monday to find out what could possibly be taking so My new f-150 lightning has been at the service department for over 3 weeks. I finally called on Monday to find out what could possibly be taking so long. The representative I spoke with said he would check with the mechanics and get back to me shortly. Today is Friday and still no call from them. Someone needs to learn how to communicate with the customers. This is not the first time this has happened this year. More
by ralspach
Employees Worked With
Chris Hurff
