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Johnson Ford
Burlington, NJ
439 Reviews
Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
When you visit our Ford Dealership in Burlington, NJ, you will immediately notice the relaxed environment in which we operate. We understand buying, leasing, or repairing your Ford can be stressful, which is why we work hard to ensure every visit to our dealership, regardless of its nature, is pleasant. We're not in the business of hassling you, so you can rest assured that every conversation with our staff will be friendly, comfortable, and insightful. Our goal is to help you drive away in the Ford of your dreams, so whether you have bad credit or no credit, we can work with you to find the best financing option that suits your needs. Best of all, we have an expansive inventory loaded with new and used Ford vehicles awaiting your arrival!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 439 reviews
December 13, 2023
Failed to return vehicle in same working condition as it was when dropped off. Service was to repair radio that stopped working. This is the second instance of the radio failing to work on my F150. When I u was when dropped off. Service was to repair radio that stopped working. This is the second instance of the radio failing to work on my F150. When I used the vehicle later that day, the heater and defrost did not work. Tried calling the service department and got put on hold and then hung up on. Took the truck back the next day and had to tell them to fix it. The service tech "forgot" to reattach what was disconnected to fix the radio. Very poor service on so many levels. It's not acceptable that the vehicle isn't checked prior to be returned to the owner. Other dealership service departments do it. More
by caherbst1
Verified CustomerEmployees Worked With
Chris Hurff
December 12, 2023
i was charged $24 for coolant but I had to fill my coolant reservoir as I was driving home from the service center, my tank was 3/4 empty and I had filled it up 2 days before I drove it there. Disappo coolant reservoir as I was driving home from the service center, my tank was 3/4 empty and I had filled it up 2 days before I drove it there. Disappointed and feel I should be reimbursed that $24 More
by mrsmajor1980
Employees Worked With
Chris Hurff
December 05, 2023
I took my vehicle for a recall and was told that it wasn't my transmission it was the transmission clutch. My vehicle was taken to Miller Ford in Mt. Holly and I was told it was the transmission and wa wasn't my transmission it was the transmission clutch. My vehicle was taken to Miller Ford in Mt. Holly and I was told it was the transmission and was told by Miller Ford how much it would cost for the transmission. Just not happy with the outcome More
by CORLIS7650
Employees Worked With
Chris Hurff
December 01, 2023
The service was excellent as always. Greeted with professionalism and courtesy. The wait for was car was only about an hour and I was expected to wait longer. That was a very pleasant Greeted with professionalism and courtesy. The wait for was car was only about an hour and I was expected to wait longer. That was a very pleasant surprise. More
by LINDAMBURKETT
Employees Worked With
Steffon Sciscio, also Receptionist in Service
November 30, 2023
awful with communication the only way i could get any update about my car was if i called and they broke something in my car extending the already 3 week long repair for 5 more days update about my car was if i called and they broke something in my car extending the already 3 week long repair for 5 more days More
by mtownquaker75
Employees Worked With
Chris Hurff
