Johnson Dodge Chrysler Jeep

They really do help with credit I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compa I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compass and for the people who helped get me back on the road! More

Great car buying experience Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. More

Easy Process & Great Service I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple, in & out with no hassle or pressured sales. Rich helped me find the right vehicle at the right price. Right out of the gate I received a low price, which I double checked by shopping around. I appreciated the upfront approach and proactive follow up after I made the purchase. I will go to Rich at Johnson Dodge first for my next purchase and recommend him to others. More

Outstanding Customer Experience! Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just a transaction to them but a desire to exceed your expectations. No stereotypical shenanigans back in the "managers office" while you marinade in the lobby asking yourself what the heck are they doing back there?. It was a crisp, focused and honest dealing with me and my son. This is our 7th vehicle from Johnson over the years-we keep returning because of the predicable and value add interactions with the people. No nonsense, quality and with people who understand what a top notch client experience should be. Thanks Jason, Eddie and John! More

Does not deliver on Promises We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family member We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family members and they gave the salesman, Tom O’Hare, our names for the referral. Well several emails later with promises that the ‘check is in the mail’ - we still haven’t gotten anything, and now he doesn’t even acknowledge our email. No more referrals from us - and we have also told everyone we know not to bother listening when they promise a ‘finders fee’ for a referral - they have no intention of paying it. More

Great buy! Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend thi Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend this dealer to everyone! More

It's like buying from your brother Having bought a number of vehicles over the years, it just feels like home at Johnson Dodge. We have bought 7 vehicles here over the years and the las Having bought a number of vehicles over the years, it just feels like home at Johnson Dodge. We have bought 7 vehicles here over the years and the last few with Zack Bly, our salesperson. Zack has always been friendly, honest and given us terrific service. We were delighted to hear this time that with his promotion, he was now managing the sales floor. (Great promotion for this Dealerships leaders. Zack is a great example of what clients need). So today we worked with Tom O'Hare to finalize the transaction on our new truck. Tom is wonderful to work with as well. When you feel like you are working with trustworthy gentlemen, it makes this transaction much easier and stress free. I highly recommend Johnson Automotive Group to all my friends regardless of how far they live, because I know they will be treated right. More

So Very Disappointed! Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it. Twice they told us it was fixed it was not! Finally took Service adviser for a ride, she agreed and said we needed a new transfer case. This should have been covered under our power train warranty or the 2nd Lifetime warranty that we purchased. Unfortunately it was not because we did not have the power train inspected in 2017 even though the car was in for warranty service work in 2017. Apparently the sticking point was it needed to be inspected within a 45 day window. Trying to get this resolved with Chrysler, as it is a $4400. repair. Still waiting. Still with out my car! Why is it they can remind me when I need an oil change or wiper fluid but no one ever told me I needed to bring my car back or I would void my warranty? Can't even begin to tell you how disappointed I am in Johnson! More

Buyer Beware I purchased a 2016 CERTIFIED PRE OWNED Dodge Grand Caravan in May 2019 and it has been serviced 3x for a total of roughly 35 days. I have yet to drive I purchased a 2016 CERTIFIED PRE OWNED Dodge Grand Caravan in May 2019 and it has been serviced 3x for a total of roughly 35 days. I have yet to drive it for a full 30 days!!! They sold it to me with: broken air conditioner that I still don't feel confident it's fixed (was in 2x for air), broken DVD player, broken DVD compartment, tire pressure light has been on 3x (they told me they "fixed the leak" how reassuring) bad brakes and rotors, (replaced front brakes 2x? WHY I don't know and claim they replaced back brakes too) and a broken rear sliding door lock. YIPEE!!! After the first time in their shop, it was returned 10 days later because the air was still hissing and the brakes were chugging when you stop. That's when they said I would need new brake pads and brake rotors. I picked up the vehicle with ZERO gas, engine cover not secure, air filter not clamped down, air conditioning line missing its cap and power steering reservoir was not secure either. Because of that, they gave me a 2-year free oil change contract. I took advantage of that and the very next day my van shuts off at a stoplight...just shuts down. I called the dealership and Buddy tells me to "check the battery and check the oil" I should check the oil that your people just changed??? Back from vacation, I make appointment #3. 6 days later I drop it off and it's been in the shop for almost 11 days. I was told they wouldn't be able to look at my vehicle until "sometime next week" because the technician has an illness in the family and when I showed up the very next day, low and behold, there is my vehicle in the shop, back door completely disassembled. But I thought they weren't going to get to it until next week? I received a call 2 days later that they fixed the leak in my tire....and they are putting new brakes on the front of my car? But I thought you already replaced the front and back brakes last time??? The door is done and I can pick it up tomorrow!!! I show up "tomorrow" which is today, and Buddy tells me, sorry it's not ready?!?!!! Apparently my front brakes are "burning" and they can't figure out why?!!!!!! Do I trust these people? NO. Will I ever purchase a vehicle from them again, NEVER! Yes I called the Manager and while he did call me back he also said he would "call me back this afternoon" a second time but never did. (Don't bother) I did reach out to Chrysler to make them aware that this dealership is clearly selling CPO vehicles that really aren't. I feel completely scammed. I don't know how anyone could work for this establishment unless you enjoy lying to people. JUST WALK AWAY, don't waste your time at this place and learn from my mistake. More

Good Bagels!! Thanks Linda!! Purchased a 2016 Jeep Compass August 10, we were there quite a while, our insurance company system was down so it was taking a long time to get docume Purchased a 2016 Jeep Compass August 10, we were there quite a while, our insurance company system was down so it was taking a long time to get documents. Linda offered us bagels, thank god we hadn't eaten yet and it was now 11:30 Great experience, not pushy, extremely helpful and answered all our questions. The gentlemen we dealt with in finance was also very informative and easy to work with! More