Johnson Dodge Chrysler Jeep

So Very Disappointed! Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it. Twice they told us it was fixed it was not! Finally took Service adviser for a ride, she agreed and said we needed a new transfer case. This should have been covered under our power train warranty or the 2nd Lifetime warranty that we purchased. Unfortunately it was not because we did not have the power train inspected in 2017 even though the car was in for warranty service work in 2017. Apparently the sticking point was it needed to be inspected within a 45 day window. Trying to get this resolved with Chrysler, as it is a $4400. repair. Still waiting. Still with out my car! Why is it they can remind me when I need an oil change or wiper fluid but no one ever told me I needed to bring my car back or I would void my warranty? Can't even begin to tell you how disappointed I am in Johnson! More

Buyer Beware I purchased a 2016 CERTIFIED PRE OWNED Dodge Grand Caravan in May 2019 and it has been serviced 3x for a total of roughly 35 days. I have yet to drive I purchased a 2016 CERTIFIED PRE OWNED Dodge Grand Caravan in May 2019 and it has been serviced 3x for a total of roughly 35 days. I have yet to drive it for a full 30 days!!! They sold it to me with: broken air conditioner that I still don't feel confident it's fixed (was in 2x for air), broken DVD player, broken DVD compartment, tire pressure light has been on 3x (they told me they "fixed the leak" how reassuring) bad brakes and rotors, (replaced front brakes 2x? WHY I don't know and claim they replaced back brakes too) and a broken rear sliding door lock. YIPEE!!! After the first time in their shop, it was returned 10 days later because the air was still hissing and the brakes were chugging when you stop. That's when they said I would need new brake pads and brake rotors. I picked up the vehicle with ZERO gas, engine cover not secure, air filter not clamped down, air conditioning line missing its cap and power steering reservoir was not secure either. Because of that, they gave me a 2-year free oil change contract. I took advantage of that and the very next day my van shuts off at a stoplight...just shuts down. I called the dealership and Buddy tells me to "check the battery and check the oil" I should check the oil that your people just changed??? Back from vacation, I make appointment #3. 6 days later I drop it off and it's been in the shop for almost 11 days. I was told they wouldn't be able to look at my vehicle until "sometime next week" because the technician has an illness in the family and when I showed up the very next day, low and behold, there is my vehicle in the shop, back door completely disassembled. But I thought they weren't going to get to it until next week? I received a call 2 days later that they fixed the leak in my tire....and they are putting new brakes on the front of my car? But I thought you already replaced the front and back brakes last time??? The door is done and I can pick it up tomorrow!!! I show up "tomorrow" which is today, and Buddy tells me, sorry it's not ready?!?!!! Apparently my front brakes are "burning" and they can't figure out why?!!!!!! Do I trust these people? NO. Will I ever purchase a vehicle from them again, NEVER! Yes I called the Manager and while he did call me back he also said he would "call me back this afternoon" a second time but never did. (Don't bother) I did reach out to Chrysler to make them aware that this dealership is clearly selling CPO vehicles that really aren't. I feel completely scammed. I don't know how anyone could work for this establishment unless you enjoy lying to people. JUST WALK AWAY, don't waste your time at this place and learn from my mistake. More

Good Bagels!! Thanks Linda!! Purchased a 2016 Jeep Compass August 10, we were there quite a while, our insurance company system was down so it was taking a long time to get docume Purchased a 2016 Jeep Compass August 10, we were there quite a while, our insurance company system was down so it was taking a long time to get documents. Linda offered us bagels, thank god we hadn't eaten yet and it was now 11:30 Great experience, not pushy, extremely helpful and answered all our questions. The gentlemen we dealt with in finance was also very informative and easy to work with! More

linda wisniewski I trade my hellcat there for a jeep srt and linda was my sales girl.Very nice and polite.Being a mopar girl like she is just made things much easier a I trade my hellcat there for a jeep srt and linda was my sales girl.Very nice and polite.Being a mopar girl like she is just made things much easier and fun.Dealership is very nice and my deal was very easy and fast(not common trust me on this).Definitely recommend to everybody and they got a new costumer for life. More

Easy peasy I had an easy time deciding to purchase my Jeep from the Budd Lake Nj location. Salesman Tom O'Hare was awesome to work with. I am not am easily pleas I had an easy time deciding to purchase my Jeep from the Budd Lake Nj location. Salesman Tom O'Hare was awesome to work with. I am not am easily pleased person when it come to dealing with as far as buying cars. He made this experience very relaxing and painless for me. He will now have a repeat customer in myself for years to come More

jeep compas Cagney Moog was excellent to deal with. This is the 3rd lease from Johnston Dodge and we always deal with Cagney. He is very helpful with any question Cagney Moog was excellent to deal with. This is the 3rd lease from Johnston Dodge and we always deal with Cagney. He is very helpful with any questions and highly knowledgeable. More

My first Jeep experience I purchased my Jeep Patriot at John Johnson from Jenn Moss after being referred to her by a friend. This is my first Jeep purchase and first time work I purchased my Jeep Patriot at John Johnson from Jenn Moss after being referred to her by a friend. This is my first Jeep purchase and first time working with this dealership but I am already very pleased with everything they have done for me. I was able to get a fair price and warranty to cover the car for the next 3 years. I have a service contract to use their service department for all repairs and appreciated being introduced to reps in the service area to contact for oil changes. The staff are very friendly and eager to help. More

Stress free professional car buying experience I walked into Johnson dodge Jeep on a Saturday afternoon and went home with a 2019 Cherokee with 2 hours. My salesman Tom O’Hare was exceptional. He w I walked into Johnson dodge Jeep on a Saturday afternoon and went home with a 2019 Cherokee with 2 hours. My salesman Tom O’Hare was exceptional. He was real and listened to my needs. He was honest and completely straight forward. The sales manager also was honest and fair. I had a special situation and I wasn’t treated like a number. They saw me as a person. Would recommend this dealership and Tom O’Hare to anyone. More

Great experience all together!!! Just purchased my Jeep Cherokee from Jenn Moss at Johnson Dodge. Jenn was very helpful and made the buying experience very easy. Will recommend family Just purchased my Jeep Cherokee from Jenn Moss at Johnson Dodge. Jenn was very helpful and made the buying experience very easy. Will recommend family in friends. More

Easy and Trustful Service Just left the dealership with a brand new Jeep! Honest people at the dealership who weren't pushy at all and always kept me informed with what was goi Just left the dealership with a brand new Jeep! Honest people at the dealership who weren't pushy at all and always kept me informed with what was going on. As a single female, I really appreciated the level of service and felt satisfied with every aspect of the purchase! Thank you Tom for everything!!! More