Johnson Dodge Chrysler Jeep

Purchased 392 Charger My family and I have been going to Johnson for years. We always have a good experience with them and I recommend them for any of their Jeep and Dodge My family and I have been going to Johnson for years. We always have a good experience with them and I recommend them for any of their Jeep and Dodge products. More

RUDE AND RIP-OFF My car was dead and had to tow it to them as I figured there was issue with battery and might be alternator. First Courtney Knudsen who is service adv My car was dead and had to tow it to them as I figured there was issue with battery and might be alternator. First Courtney Knudsen who is service adviser there was very very RUDE and so was the other lady having really short hair I cant recollect her name. Both were not ready to hear my issue and I was requesting them to run system check and both were like we cannot do without good battery and were stuck to their NO. They quoted me $230 to replace the battery. Total rip--off. Wasted my day there. FF next day I went in with new battery, they installed and ran system check and charged me $240. Total rip-off. $240 to run system check. Never again to that place and will never suggest anybody. More

They really do help with credit I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compa I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compass and for the people who helped get me back on the road! More

Great car buying experience Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. More

Easy Process & Great Service I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple, in & out with no hassle or pressured sales. Rich helped me find the right vehicle at the right price. Right out of the gate I received a low price, which I double checked by shopping around. I appreciated the upfront approach and proactive follow up after I made the purchase. I will go to Rich at Johnson Dodge first for my next purchase and recommend him to others. More

Outstanding Customer Experience! Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just a transaction to them but a desire to exceed your expectations. No stereotypical shenanigans back in the "managers office" while you marinade in the lobby asking yourself what the heck are they doing back there?. It was a crisp, focused and honest dealing with me and my son. This is our 7th vehicle from Johnson over the years-we keep returning because of the predicable and value add interactions with the people. No nonsense, quality and with people who understand what a top notch client experience should be. Thanks Jason, Eddie and John! More

Does not deliver on Promises We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family member We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family members and they gave the salesman, Tom O’Hare, our names for the referral. Well several emails later with promises that the ‘check is in the mail’ - we still haven’t gotten anything, and now he doesn’t even acknowledge our email. No more referrals from us - and we have also told everyone we know not to bother listening when they promise a ‘finders fee’ for a referral - they have no intention of paying it. More

Great buy! Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend thi Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend this dealer to everyone! More

It's like buying from your brother Having bought a number of vehicles over the years, it just feels like home at Johnson Dodge. We have bought 7 vehicles here over the years and the las Having bought a number of vehicles over the years, it just feels like home at Johnson Dodge. We have bought 7 vehicles here over the years and the last few with Zack Bly, our salesperson. Zack has always been friendly, honest and given us terrific service. We were delighted to hear this time that with his promotion, he was now managing the sales floor. (Great promotion for this Dealerships leaders. Zack is a great example of what clients need). So today we worked with Tom O'Hare to finalize the transaction on our new truck. Tom is wonderful to work with as well. When you feel like you are working with trustworthy gentlemen, it makes this transaction much easier and stress free. I highly recommend Johnson Automotive Group to all my friends regardless of how far they live, because I know they will be treated right. More

So Very Disappointed! Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it Our Jeep commander has been at Johnson since July! Delays and more delays, they were always waiting on a part. Car has a little over 100K miles on it. Twice they told us it was fixed it was not! Finally took Service adviser for a ride, she agreed and said we needed a new transfer case. This should have been covered under our power train warranty or the 2nd Lifetime warranty that we purchased. Unfortunately it was not because we did not have the power train inspected in 2017 even though the car was in for warranty service work in 2017. Apparently the sticking point was it needed to be inspected within a 45 day window. Trying to get this resolved with Chrysler, as it is a $4400. repair. Still waiting. Still with out my car! Why is it they can remind me when I need an oil change or wiper fluid but no one ever told me I needed to bring my car back or I would void my warranty? Can't even begin to tell you how disappointed I am in Johnson! More