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Johnson Dodge Chrysler Jeep
Budd Lake, NJ
292 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 292 reviews
April 03, 2023
Jenn at Johnson made this a super easy decision for me. Start to finish the experience was the best. I was in and out with my new car in 2 hours total. Start to finish the experience was the best. I was in and out with my new car in 2 hours total. More
by John
Employees Worked With
Jenn Moss, Robert Taylor
March 31, 2023
Don’t deal with Brett H in sales once deal is done he is of no help. Parts and service departments are very good. Sales manager Bryce is very good. of no help. Parts and service departments are very good. Sales manager Bryce is very good. More
by Poppabearray
Employees Worked With
Brett H and Sales manager Bryce
February 18, 2023
Called twice to confirm vehicle wanted and appointment. Drove 3.5 hours, sat for 45 minutes for them to say vehicle was not there..... 0 stars!!! Drove 3.5 hours, sat for 45 minutes for them to say vehicle was not there..... 0 stars!!! More
by Jwheele52
Employees Worked With
2 incompetent salesmen
November 26, 2022
Went to Johnson looking for a trade in and was treated with great customer service by Jennifer Moss. She was so helpful in explaining the process to me as well as showing me great deals! She was a pleasu with great customer service by Jennifer Moss. She was so helpful in explaining the process to me as well as showing me great deals! She was a pleasure to work with and very easy to communicate with through the whole process! More
by Melissa Martinez
Employees Worked With
Jennifer Moss
November 26, 2022
Was a great experience working with your staff to find the best deals on a new truck that I was interested in. Staff explained deals and pricing in an understanding way! Plan to come back soon to purchase the best deals on a new truck that I was interested in. Staff explained deals and pricing in an understanding way! Plan to come back soon to purchase!! More
by Ronaldo Rivera
Employees Worked With
Jennifer Moss
November 22, 2022
I’ve bought several vehicles for myself and my business through Cagney and Jenn. They always have the vehicles and paperwork ready so I can not waste my whole day sitting in the dealership. through Cagney and Jenn. They always have the vehicles and paperwork ready so I can not waste my whole day sitting in the dealership. More
by Shan
Employees Worked With
Bryce, Jenn, Cagney
October 29, 2022
We had a great experience and can't thank this dealership enough for all they have done to help us. I will recommend family and friends to Jenn and Rob. enough for all they have done to help us. I will recommend family and friends to Jenn and Rob. More
by Thank You
Employees Worked With
Jenn, Rob
October 20, 2022
Good luck getting your vehicle serviced in a timely fashion. Had my 2020 Jeep in on a Thursday got it back on the following Wednesday. Tech did a good job of diagnosing the issue and I was only charged fashion. Had my 2020 Jeep in on a Thursday got it back on the following Wednesday. Tech did a good job of diagnosing the issue and I was only charged 1 hour, however I had to rent a car for 6 days due to their non-availability. And good luck with your warranty, they only reimburse $40/day for car rental(hope you like those electric scooters to drive your kids around in). FCA/Stellantis products and their caring about customers is non-existent. More
by SJW
Employees Worked With
Courtney
September 08, 2022
I had some issues with my car and it was going to cost $2500 to fix it. Johnson helped me to get a new car and didn't charge me anything for the repairs they had made to the one I traded in. I appreciate $2500 to fix it. Johnson helped me to get a new car and didn't charge me anything for the repairs they had made to the one I traded in. I appreciate Jenn and Goldee working with my mom and I to get approved and get a new car without having to put money out of pocket. More
by John
Employees Worked With
Jenn, Goldee
