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Johnson City Toyota

Johnson City, TN

4.3
1,129 Reviews

3124 Bristol Hwy

Johnson City, TN

37601

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Showing 1,129 reviews

September 01, 2018

Everyone I worked with was excellent. Eric Wise did our reviews (my daughter and my reviews) on different vehicles (with both being basically the same). I don't know exactly how much tim More

by Darrell willocks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wise,Craig Layfield,Van Redmond. Had held from another salesman, and sales manager.
August 30, 2018

Excellent service ! Since I've owned my Tacoma and every service to date has definitely been great. Friendly and experienced staff willing to do the extra to make sure th More

by 480junkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Terrell
August 29, 2018

Always courteous Both of our vehicles (2013 Toyota Tundra and 2913 Kia Sorento) are brought here for service and they are always taken care of. I do recommend them for More

by D.Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore
August 22, 2018

Go somewhere else Bought 2006 Nissan truck there and didn’t even have it two weeks and transmission slipping and they wouldn’t put in effort to fix it . Definitely won’ More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan shumate
Aug 28, 2018 -

Johnson City Toyota responded

We are very sorry to hear about your experience. We always want our customers to feel like they are important to our team. We have reached out to you several times to see if there may be something we can do to help, but we haven’t heard back from you. If you would like to speak with our GSM, Matt Malson, or our Pre-owned Manager, Kelly Winchell they can be reached at 423-282-2241. Thank you for taking the time to share your comments.

August 20, 2018

Best Dealer Ever I love this dealer. They really do strive to make customer satisfaction their number one goal. They will do everything they can to work out a good dea More

by Erissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Ivan
August 19, 2018

Very good experience Good experience from the time we arrived. Pleasant employees, customer service and overall experience. Second time purchasing a vehicle here and would More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Child’s and Ivan,
August 19, 2018

Very good experience My salesman, Van, and Eric, a tech advisor, made all the difference in my buying experience. I wouldn't hesitate to recommend Toyota of Johnson city a More

by Gregt4r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van in sales and Eric in service
August 18, 2018

Very good experience Everyone that I dealt with was professional and knowledgeable. Dusty Stockton was my sales consultant. He took his time and answered all of my quest More

by Gp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Stocktom, Ivan Sanders, Todd ( sorry I can't remember his last name)
August 10, 2018

Hope your not in a hurry to get your car fixed. Don't bother with this nest of idiots. Good luck getting a straight answer from anyone.My car is still at there faciity without a estimate for body wo More

by Moak 1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Carrier
August 05, 2018

Absolutely top notch dealership. I was completely satisfied with this dealership, and the employees for buying a new vehicle. They went above and beyond what was expected. I would rec More

by Cummins32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Duvall, Carlos DOrado
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