
Johnson City Toyota
Johnson City, TN
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Great dealership and great service department. Brandon Moore was very knowledgeable about my warranty. He made sure to let me know about what I could expect and answered all my questions Moore was very knowledgeable about my warranty. He made sure to let me know about what I could expect and answered all my questions More
I took my Rav4 to them just 30 days after purchasing the car in March from a different car lot. My transmission was slipping and I needed a diagnostic test. They called me back after about an hour and told car in March from a different car lot. My transmission was slipping and I needed a diagnostic test. They called me back after about an hour and told me they had run a diagnostic test on it in November just 4 months prior which concluded that the transmission was bad. I paid the 100.00 for the test before they called me back. Here's the thing, they couldn't physically give me my results on paper because it was dated in November. They charged me for a test that the previous owner had already paid for so technically, I was paying 100.00 for the information. It wasn't enough that I just spent 12,000.00 on a car with a bad transmission. More
Very fast and courteous service. Very friendly atmosphere. I would recommend this group to anyone. I arrived a little early but that didn't seem to bother them. atmosphere. I would recommend this group to anyone. I arrived a little early but that didn't seem to bother them. More
I arrived a few minutes early for my 5000 mile service for my new RAV4. Ben met me promptly with a smile on his face everything was taken care of quickly and couldn't have asked for better service thanks for my new RAV4. Ben met me promptly with a smile on his face everything was taken care of quickly and couldn't have asked for better service thanks Johnson City Toyota and thanks Ben for being friendly, smiling, and making me feel like a valued customer!! More
Doug meets all our needs. Excellent customer service! Answered all of my questions. JC Toyota has exceptional employees Would recommend to anyone for great service. Answered all of my questions. JC Toyota has exceptional employees Would recommend to anyone for great service. More
Fast, dependable and honest service every time! Go see Doug in the service Dept he will definitely take care of you! Call today for your next service. Doug in the service Dept he will definitely take care of you! Call today for your next service. More
I greatly appreciate Adam! He is the best. I text him to let him know I’m on the way and he has everything set up and ready to go. Makes me feel like family! let him know I’m on the way and he has everything set up and ready to go. Makes me feel like family! More
Doug in service was great! Very helpful! Professional and friendly. Quick service which was great as well. No complaints at all with my service with Toyota. friendly. Quick service which was great as well. No complaints at all with my service with Toyota. More
Love Johnson City Toyota! Nathan Williams took great care of me. I was very pleased with my visit. Outstanding service! I will be coming back! of me. I was very pleased with my visit. Outstanding service! I will be coming back! More