Johnson City Toyota

Nathan at Jc of Toyota went above and beyond in the handling of the repairs on my truck. He listened n respond to all my concerns and made sure I was completely satisfied with my vehicle. My experience handling of the repairs on my truck. He listened n respond to all my concerns and made sure I was completely satisfied with my vehicle. My experience with not only Nathan but Toyota of Jc was 5 star plus that’s saying a lot coming from myself. Toyota of Bristol caused me to be very bitter in my experience with them on a recall, The guy in the service dept could learn a lot from Nathan on customer service. Thank you again to all the ones that done repairs on my truck n most of all you Nathan . More

Brian Myers was great to work with as usual! He’s always taken care of me since I bought my car and is why I come back! taken care of me since I bought my car and is why I come back! More

Brittany Davis was very helpful....kept me updated...did not push me to have extra work done....positive attitude....appeared happy to be working there not push me to have extra work done....positive attitude....appeared happy to be working there More

Nathan in service area went above and beyond to ensure any diagnosis on my Tacoma was 100% top notch. He explained everything in a very professional manner and kept me informed of any changes or other pr any diagnosis on my Tacoma was 100% top notch. He explained everything in a very professional manner and kept me informed of any changes or other procedures they were doing to diagnose it. Top notch and great. More

Had to have some service done on my vehicle. The service department was nice and helpful kept me updated constantly. Thanks for the great service. department was nice and helpful kept me updated constantly. Thanks for the great service. More

Brittany was my consultant in the service Dept. She was very nice, knowledgeable and helpful (as well as the lady that greeted me and drove my car back). I was the first apt of the day, and waited on my ve very nice, knowledgeable and helpful (as well as the lady that greeted me and drove my car back). I was the first apt of the day, and waited on my vehicle. She knew I was in a hurry due to getting to work, so they got me in and out pretty quickmy, even though we added some additional services to my car. The waiting room was very clean and spaced out. All the workers wore masks and gloves, plus they had shields at their desks, to help prevent the spread of COVID-19. Only complaint- The TV and radio was way too loud in the waiting areas and needs to be turned down (& in the drop off area). Great job! More

Nathan went out of his way to save us money and get a service done exactly as we requested. Even though they were very busy he took time to answer a question I had. service done exactly as we requested. Even though they were very busy he took time to answer a question I had. More

This dealership is amazing to deal with. Brian Myers is the most helpful dude I have ever worked with. He always makes sure my car is running at its best - he treats it like his own and that’s hard to find the most helpful dude I have ever worked with. He always makes sure my car is running at its best - he treats it like his own and that’s hard to find! More

Had service on 5/23/2020. Service agent was Adam. He was excellent, and treated me like family, and answered all of my questions in a polite and professional manner and in terms that I could understand; whi excellent, and treated me like family, and answered all of my questions in a polite and professional manner and in terms that I could understand; which was awesome. Not only were my needs met, they Surpassed my expectations yet again, especially since I did not originally purchase my car from the Johnson City dealership. Thank you so much again for keeping my family safe and providing excellent service we will definitely be back in the further with any car servicing needs. More

Service was quick and the gentleman who helped us was very courteous. The maintenance was completed quickly and the final price was what had been quoted. very courteous. The maintenance was completed quickly and the final price was what had been quoted. More