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Johnson City Toyota
Johnson City, TN
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 17, 2022
We love doing business at Johnson City Toyota! Our salesman Jeff Alpern treated us like VIP’s, and walked us through the process with ease. Our salesman Jeff Alpern treated us like VIP’s, and walked us through the process with ease. More
by Richardson Family
Employees Worked With
Jeff Alpern
February 17, 2022
This was the fastest and easiest car purchase I have ever experienced. I was able to submit everything via text to give to the salesperson, Zack Leab, to get a head start. I've negotiated the price over the experienced. I was able to submit everything via text to give to the salesperson, Zack Leab, to get a head start. I've negotiated the price over the phone in less than 10 minutes and Koree was very accommodating. When we got there the whole process only took about an hour and the financial person saved us money by going through a different lender and Credit Union honored the different rate (1.9%). Can't beat that. All in all, I would definitely go back and buy another car at Johnson City Toyota. It was an easy and relaxed atmosphere and no stress involved. Happy with my new Honda Pilot. More
by ypeters883
Employees Worked With
Koree ?, Zack Leab, and don't know the financial manager's name
February 17, 2022
I would never go back. I had an appt today for an appraisal on my cadillac that they were wanting to buy. So the manager would never come out an look at my car he kept sen I had an appt today for an appraisal on my cadillac that they were wanting to buy. So the manager would never come out an look at my car he kept sending a new guy he had only been there 2 days. He was not familiar with pricing on the vehicles for sale. So he came bk an saud the manager offered you 4000. A very LOW BALL OFFER FOR SUCH A HIGH PRICED CAR IN GREAT CONDITIONI. THE MANAGER HAD NO DESIRE TO TALK TO ME OR ANYTHING. I DONT DO BUSINESS LIJE THAT. IF YOU WANT MY BUSINESS DONT TREAT ME THAT WAY. BUT THEY WILL NEVER GET MY BUSINESS. I WENT TO ANOTHER CAR LOT WAS TREATED LIKE A QUEEN AN GOT AN OFFER THAT WAS VERY FAIR ON MY CAR. UNLIKE TOYOTA. THEIR ADVERTISING IS NOT HOW IT IS. WORD OF MOUTH IS THE BEST ADVERTISEMENT AN I WILL BE TELLIN EVERYONE HOW TOYOTA REALLY IS. More
by Phyllis
Employees Worked With
I wouldn't kno because he never came out
February 15, 2022
We received outstanding customer service today from Mike Friesland our Sales person. He took time to answer all our questions on our new 4 Runner. Dylan Ratliff our Finance person was a pleasure to work wi Friesland our Sales person. He took time to answer all our questions on our new 4 Runner. Dylan Ratliff our Finance person was a pleasure to work with as well. A big thanks to Brian Myers for helping us locate our new vehicle. The Johnson City Toyota team is very professional and focuses on the customer. Thanks Wayne Brown Debra Brown More
by Fourbrowns28214
Employees Worked With
Mike Friesland, Dylan Ratliff, Brian Myers
February 12, 2022
We have now dealt with Dustin at Johnson city Toyota twice now and both times have been wonderful. He is very polite and kind and helpful! He makes the process painless and quick. Thank you for all you twice now and both times have been wonderful. He is very polite and kind and helpful! He makes the process painless and quick. Thank you for all you did for us! More
by Denikait2010
Employees Worked With
Scott Ferrell, Jeff Carrier
February 12, 2022
Overall it was a good experience. The car ordered was the wrong color, but I liked it anyway, so I took it. They tinted the widows at employee cost. wrong color, but I liked it anyway, so I took it. They tinted the widows at employee cost. More
by awtilson
Employees Worked With
Josh Duval, Scott Ferrell, Jeff Carrier
February 12, 2022
Exceptional staff and a completely great experience working with Racheal and the staff at this dealership. She and the staff worked hard to make sure we were satisfied and that the buying process was s working with Racheal and the staff at this dealership. She and the staff worked hard to make sure we were satisfied and that the buying process was smooth and that we were comfortable. We took delivery of our 2022 Sienna XSE today and love it and they mad that experience fun. We would recommend this dealership to anyone looking to buy a new vehicle anytime. Shop with these folks they were great. It was a pleasure buying from them. More
by imthepcguy
Employees Worked With
Racheal
