Johnson City Toyota
Johnson City, TN
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I am downgrading my rating from three stars to two after dealing with Daniel in the finance department. Once the dealership has your money they become completely unresponsive in my experience. Do not expect dealing with Daniel in the finance department. Once the dealership has your money they become completely unresponsive in my experience. Do not expect phone calls to be returned and when you do reach them expect a heavy dose of attitude. One or two individuals can sour what previously had been a positive car buying experience. Kudos to my salesman, Grant Boyd. Other staff probably will be getting coal in their stockings next Christmas. BYW this survey asks me to rate two people I had no contact with. More
My sales rep Adam Mosley made my experience great. It's was my 1st car buying from a dealer and it was great. Made me feel very comfortable like I was important to him . I will be using him and toyota It's was my 1st car buying from a dealer and it was great. Made me feel very comfortable like I was important to him . I will be using him and toyota for all my future car buying needs. More
We had a long wait to get a new Sienna due to all the supply chain issues. Jeff Alpern stayed in touch with us during the wait and was able to secure a nearly identical vehicle for us when it became avai supply chain issues. Jeff Alpern stayed in touch with us during the wait and was able to secure a nearly identical vehicle for us when it became available. I appreciate the vigilance which helped us get the car we wanted much faster than would have been possible otherwise. More
Excellent service, Mr. Mosley triend his best in prioritising his client preferrence and satisfaction. Everyone are very accommodating! Mosley triend his best in prioritising his client preferrence and satisfaction. Everyone are very accommodating! More
I was greeted by a young sales women named Alex; with all the swagger of Puffy Combs, and a jacket to match. She took the time to find me a fly whip and even blessed it with a sweet cherry sent. Now I’m roll the swagger of Puffy Combs, and a jacket to match. She took the time to find me a fly whip and even blessed it with a sweet cherry sent. Now I’m rolling deep in a new Tacoma, ladies love me, and guys wana be me. Shout out, to the mad lad Danial in finance for keeping my new ride protected with a dank extended warranty. If you’re looking for a dealer who’s bout it, ask for Alex. Stay classy JC Toyota. More
My husband and I had a great experience thanks to Adam Mosley at Johnson City Toyota. He went above and beyond staying past 10pm to make sure we were taken care of that day. I would highly recommend seein Mosley at Johnson City Toyota. He went above and beyond staying past 10pm to make sure we were taken care of that day. I would highly recommend seeing Adam Mosley if you want someone dedicated to answer your questions and put in the effort to make your experience great. More
Taylor was absolutely amazing! Service was great and everyone was so kind. I’m self employed so I knew it would be a little different process, but it was smoother than anticipated! Service was great and everyone was so kind. I’m self employed so I knew it would be a little different process, but it was smoother than anticipated! I highly recommend Taylor! More