Johnson City Toyota

I am never one to make reviews but I was so angry with Johnson City Toyota. Recently went to get an alignment on my sons 2015 4Runner after installing a leveling kit on it (Which I have done over 20 insta Johnson City Toyota. Recently went to get an alignment on my sons 2015 4Runner after installing a leveling kit on it (Which I have done over 20 installs before on 4runners and other vehicles.) I also needed to verify if the ABS monitor wiring was broke or disconnected after installation of the leveling kit. If so, I was going to install the wiring harness myself it's not a very big issue. After setting my appointment and waiting for over an hour I received a call saying that my oil change was done and that they wouldn't be doing the alignment. I never wanted the oil changed all I needed was an alignment. When I went out to speak the service rep Zay (who was very nice and patient with me) was speaking with the Tech when I came outside. The tech had no logical answer to why he wouldn't do the alignment, he also said in the video that I was leaking oil in the sway bar and tie rod......There is no oil in those locations, and it was grease from the ball joints which is expected after having a leveling kit installed. Being treated like your stupid is one thing, but being lied to is another. I will never return to this service department. I also urge people to do your research before taking your vehicle to be serviced by JC Toyota. More

Great dealership. Fair prices & trade in value. Joe was great. Would be a repeat customer. Fair prices & trade in value. Joe was great. Would be a repeat customer. More

Thank you, thank you, thank you Johnson City Toyota for a great car buying experience. From the time we saw the car listing online until we drove off the lot, it was an exceptional experience. Big Dan went a great car buying experience. From the time we saw the car listing online until we drove off the lot, it was an exceptional experience. Big Dan went above and beyond for us! He was attentive, caring, truthful, helpful, understanding and great to work with. We also had a great experience with finance thanks to T. Boggs. We have high hopes to return when the time comes to buy an another car. Thank you again, Big Dan, T. Boggs and Johnson City Toyota! More

This was our first purchase with Johnson City Toyota. Issac and the rest of the staff were great. They were friendly and very willing to negotiate. Will definitely purchase from them in the future. Issac and the rest of the staff were great. They were friendly and very willing to negotiate. Will definitely purchase from them in the future. More

I have no problem with giving 5 stars to Mary Baker and the AWESOME team at Johnson City Toyota. They made this experience so AMAZING! the AWESOME team at Johnson City Toyota. They made this experience so AMAZING! More

I walked in expecting a normal long day at a dealership. Jordy made my experience amazing and the best experience buying a truck I have ever had. Left with my dream truck. Jordy made my experience amazing and the best experience buying a truck I have ever had. Left with my dream truck. More

Eric Wilson, If buying new or used is the guy to see. Eric was knowledgeable and asked questions as to what features I wanted and he found my New Toyota straight off the delivery. He is not pushy and was Eric was knowledgeable and asked questions as to what features I wanted and he found my New Toyota straight off the delivery. He is not pushy and was very helpful. More

Nice enough to sell a vehicle to you and then dump you after the sale. after the sale. More

5 stars for Adam Mosley! ! Adam, thank you for all your help with the purchase of our new 2024 4Runner. Your patience, the extra time you spent with us going over the bells ! Adam, thank you for all your help with the purchase of our new 2024 4Runner. Your patience, the extra time you spent with us going over the bells and whistles, and the knowledge you shared with us. We really appreciated it. You are definitely an asset to the dealership. More

Nathan, from Johnson City Toyota, was excellent to work with when finding a vehicle to replace my broken down one. He even came out to pick me up since I had no way to get there. Thank you Nathan!! with when finding a vehicle to replace my broken down one. He even came out to pick me up since I had no way to get there. Thank you Nathan!! More