Johnson City Toyota

Do not enter there!! Worse deal ever !! Should have run away, but did not. My fault but never again will I enter their door !!!!!!! double check your Blue Book trade-in Worse deal ever !! Should have run away, but did not. My fault but never again will I enter their door !!!!!!! double check your Blue Book trade-in before looking. More

Terrible My husband and I went to Johnson City Toyota yesterday and were completely taken advantage of. We are both under 25, and I believe they thought we did My husband and I went to Johnson City Toyota yesterday and were completely taken advantage of. We are both under 25, and I believe they thought we didn't know what we were doing and could sucker us into anything. We waited over 3 hours to negotiate the price on a 2015 Tacoma. We asked if they had any deals in which Fred responded "We have plenty of deals!". After test driving the vehicle, he prompted us to come inside so we could talk about the "numbers". Assuming that we would be negotiating the price, we agreed to go in. We sat at his desk as he logged us into the system, and said that he would first need to speak with Wade before we could talk about the numbers. Wade came out and asked us if he could try to get us a lower finance rate than what we were already approved for. We agreed, and he spent the next three hours in his office while my husband and I patiently waited at the desk. After three hours, Wade finally came back and said that we would have to pay a higher rate than what we were already approved for and I said "Absolutely not! We haven't even negotiated the price yet, that's why we are waiting!" He looked shocked and said "You haven't discussed pricing yet? Well there aren't any discounts on these, they are what they are! Hang on." After saying that, he went and got Fred, and then Fred said he couldn't make the decision, and he went and got someone else, and then the next man Fred brought to us said they could only take off $500 and no more. We were so frustrated; we left the dealership and went to the Toyota dealership in Bristol, and they found a Tacoma exactly to our specifications that could be shipped in. They took $1,000 off the price, and today I googled the VIN and it turns out that the truck is actually going to be transferred from Johnson City Toyota to Bristol. Much happier giving our money to Bristol since they were so nice and didn't give us the run around... We finished the deal at Bristol in 30 minutes instead of 4 hours like at Johnson City. I would never recommend anyone to Johnson City Toyota. Don't waste your time. They are obviously crooks if they will try to take advantage of two young customers. More

great I told them what I was looking for and they found exactly what I wanted and price was where I wanted to be. Very satisfied. I told them what I was looking for and they found exactly what I wanted and price was where I wanted to be. Very satisfied. More

New Camry sales person that I have been working with and he has been very polite courteous knowledgeable and just a great salesman over all. Amanda Poore has h sales person that I have been working with and he has been very polite courteous knowledgeable and just a great salesman over all. Amanda Poore has helped me tremendously with the knowledge about the extras that I can buy for my new Camry and I sure do appreciate both of them and I would recommend Toyota to anyone that wanted to buy new car! More

No pressure. No pressure to buy just friendly assistance and fast response on rues toons. Daniel was quick to answer questions and provided the best price I could No pressure to buy just friendly assistance and fast response on rues toons. Daniel was quick to answer questions and provided the best price I could find. Amanda Poore was very helpful as well with the delivery process and information regarding accessories. More

My new scion The people at this car lot were great we love our new car and couldn't be happier . I would like to give a special thanks to all the people that worke The people at this car lot were great we love our new car and couldn't be happier . I would like to give a special thanks to all the people that worked with us to make the deal come together so thank you Dylan, Tyler, Wade, and Terry you guys were great. More

New Tacoma guy What a great experience!!!! Terry, Josh, Kelley are awesome. This was the best buying experience I have ever had. I highly recommend them to everyone. What a great experience!!!! Terry, Josh, Kelley are awesome. This was the best buying experience I have ever had. I highly recommend them to everyone. Thank you. More

New Venza Buyer I have bought several vehicles from multiple dealerships in multiple states and this dealership was the best experience purchasing a vehicle. From th I have bought several vehicles from multiple dealerships in multiple states and this dealership was the best experience purchasing a vehicle. From the GM down to my sales person Chad Smith, this was the easiest most streamlined purchase and I would recommend anyone and have recommend several people to experience what I did at Johnson City Toyota. The no hassle purchase experience from Kelly, Chad and Josh. Thanks for making it stress free. More

Good Experience Our sales person (Chris Nadeau) really knows the Toyota brand. He was able to answer all our questions regarding features of the Venza. The entire dea Our sales person (Chris Nadeau) really knows the Toyota brand. He was able to answer all our questions regarding features of the Venza. The entire dealership staff was polite and respectful ...even after we signed the agreement! The listed car price was $1200 below neighboring dealerships which made a great starting point to bargain even further. Terry Sewell was professional, honest and very helpful with accessories we considered. Tyler Shuttle, the finance officer explained the documentation and warranties but was not overly aggressive to sell, and for that we are grateful. Based on our experience we will be back again! More