Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Johnson City Toyota
Johnson City, TN
1,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,122 reviews
May 01, 2017
Good customer service I have been looking at a tundra for several month and at different dealership the sales staff seem to be very knowledgeable about the product. I and a I have been looking at a tundra for several month and at different dealership the sales staff seem to be very knowledgeable about the product. I and another person talk to me about the truck and he was telling me some of the options I was looking for could be added and his name was Jimmy Hughes he also told me I could call him anytime he would help me or point me in the right direction. The complete staff was very friendly and helpful I'm not ready yet but I will come back when I'm ready to pull the trigger and also talk to Jimmy about have my accessories added. Thanks Mark Hughes More
by Mrhughes5757
Employees Worked With
Jimmy Hughes
May 01, 2017
Great service great warrenty Johnson City Toyota had the car I was looking for and gave me a good trade in for my used car with no haggling! Their lifetime warrenty on the new car Johnson City Toyota had the car I was looking for and gave me a good trade in for my used car with no haggling! Their lifetime warrenty on the new car as well as being knowledgeable and low pressure convinced me to buy from them without looking further. More
by Ed37686
Employees Worked With
Jason Garrett
April 30, 2017
Jimmy Hughes Jimmy was very knowledgeable and helpful. I will absolutely go to him the next time we are in need of a vehicle. He took excellent care of us! Jimmy was very knowledgeable and helpful. I will absolutely go to him the next time we are in need of a vehicle. He took excellent care of us! More
by Annette
Employees Worked With
Jimmy Hughes
April 22, 2017
Excellent service Chad Smith is very awesome at his job. He treated us great and he is very knowledgeable and professional. I would buy here again. Excellent overall se Chad Smith is very awesome at his job. He treated us great and he is very knowledgeable and professional. I would buy here again. Excellent overall service More
by White wedding
Employees Worked With
Chad Smith
April 22, 2017
Spent lots of time on the phone talking to them was going to call rip off this to polite they are thieves they tried to buy my truck for $5,000 less than 3 other dealerships off at me I think he was going to bu call rip off this to polite they are thieves they tried to buy my truck for $5,000 less than 3 other dealerships off at me I think he was going to buy it personally and resell it their prices on their other cars or out of line because I can't get anybody financing they jacked their prices way up because I'm an older man I thought I was stupid the section that buys cars low life the building was dirty and they were rude please go to any other Toyota dealership Toyota's a wonderful great car that's the only reason they're still in business call Toyota equality More
by Rip
Employees Worked With
The buying Department
April 20, 2017
Matt Luetjen Matt was wonderful to work with. He listened as I explained my situation and kept me apprised as service progressed. He went above and beyond by sol Matt was wonderful to work with. He listened as I explained my situation and kept me apprised as service progressed. He went above and beyond by solving the recall issue I had with my Mother's car as well. More
by Silverfamilyofthree
Employees Worked With
Matt luetjen
April 18, 2017
Great Experience We have never had such a positive car-buying experience. Very appreciative of the time and patience of our salesmen - Frankie Brian and Ryan Potter. W We have never had such a positive car-buying experience. Very appreciative of the time and patience of our salesmen - Frankie Brian and Ryan Potter. We will definitely go back and will highly recommend them to others. More
by Cindy Fontenot
Employees Worked With
Ryan Potter, Frankie Brian
March 24, 2017
Great Experience We arrived one hour from closing and were treated like we had all the time in the world! We were not rushed but things ran quickly and smoothly. It wa We arrived one hour from closing and were treated like we had all the time in the world! We were not rushed but things ran quickly and smoothly. It was a great experience! Would defiantly buy from again! More
by chuckmcgaharut
Employees Worked With
Matt Hamilton
March 14, 2017
Used car maintenance Took care of our regular maintenance on my daughters car. Rep was professional and service was quick. This a used car we purchased at Johnson City Toy Took care of our regular maintenance on my daughters car. Rep was professional and service was quick. This a used car we purchased at Johnson City Toyota. More
by Ace
Employees Worked With
Matt Luetjen
February 08, 2017
Honda Pilot We recently went through Johnson city TOYOTA to purchase my 2006 Honda Pilot. Jason Garrett was the man to thank, very professional and went above and We recently went through Johnson city TOYOTA to purchase my 2006 Honda Pilot. Jason Garrett was the man to thank, very professional and went above and beyond to help. Jason was the man who made this process a easy and quick visit for us! He made sure all our needs were met and walked us through every step. We will definitely be back and will refer Jason to everyone! By far the best customer service. More
by mbuchanan03
Employees Worked With
Jason Garrett
