Johnson City Toyota

My experience has been life changing. John was patient with me as I needed every safety feature out there. They found my perfect car & made the process’s seamless. I continue to tell anyo John was patient with me as I needed every safety feature out there. They found my perfect car & made the process’s seamless. I continue to tell anyone who will listen about how great the team is at Toyota. Thank you again yall!! More

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them e Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation! More

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them e Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation! More

It's amazing that in this century they can still find people with "KEYSTONE COP" on their resume. Seriously, what a confused, messed up place. From a phone system that rings and rings and rings, to waiti people with "KEYSTONE COP" on their resume. Seriously, what a confused, messed up place. From a phone system that rings and rings and rings, to waiting 2 months for a title which took numerous phone calls to get going, to making an appointment to see a car that had been driven at length by someone else (4K+ more miles than advertised and left trashy inside and dirty outside), to having charges that weren't agreed to put on the sales contract. Just really watch all charges and be prepared for frustrations. People are friendly enough but the systems in place make it a hot mess or perhaps that's intentional. More

It’s always a great experience dealing with Johnson City Toyota, especially if the person who checks you in is Lex. Lex went above and beyond. Toyota, especially if the person who checks you in is Lex. Lex went above and beyond. More

Waited two months for tag. Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be at front desk the next day. It was not. Told me DMV was running behind which has nothing to do with registering. I finally was sent to business that did the registration for them. The registration showed it being registered the same day It was supposed to be at dealership, which was two months later. Took the vehicle.in for oil change and low tire pressure. Low tire light still on next day. puddle of oil in my and my sister in laws driveway. WORSE CAR BUYING EXPERIENCE I'VE EVER HAD. More

I had an appointment for an oil change/tire rotation. I pulled in and waited over10 minutes and nobody would help me. People beside me and behind me was getting waited on. I finally asked was someone goi I pulled in and waited over10 minutes and nobody would help me. People beside me and behind me was getting waited on. I finally asked was someone going to wait on me and was told they were extremely busy and then I was ignored again. I got in my car drove threw the garage and left. I have been doing business with this place for years. I was so upset today that I don't think I will ever go back. If they can't handle their customers that have an appointment then they need to get more help. I am beyond frustrated. More

Don’t trade-in your vehicle here… or buy a used vehicle! They will lowball you and make stuff up about your trade-in that isn’t true to try and get you to accept a lower value. They will then turn around an They will lowball you and make stuff up about your trade-in that isn’t true to try and get you to accept a lower value. They will then turn around and list it for almost DOUBLE what they offered you! DOUBLE! (78% increase between the trade-in value and what they listed it on the market for, which is $10,500 profit for them.) They are undervaluing your trade in, and over-charging the next customer! After all that, they will press you for a 5-star review. Hilarious! More

I had an excellent experience with purchasing my new vehicle. My sales associate went above and beyond what he had to help and explain everything. I also had a great experience with finance guy I was gi vehicle. My sales associate went above and beyond what he had to help and explain everything. I also had a great experience with finance guy I was given. Both were professional, helpful, and very nice. More

Super friendly sales staff and great finance manager. Thanks for an easy and pleasurable purchase of my new 2024 Rav4! Thanks for an easy and pleasurable purchase of my new 2024 Rav4! More