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Johnson City Honda

Johnson City, TN

4.9
1,176 Reviews

2806 N Roan St

Johnson City, TN

37601

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Showing 1,176 reviews

February 04, 2021

It was a wonderful experience. Jason was excellent. Answered all of our questions. Very friendly. Willing to help in any way. We love my new 2021 honda crv and the color. More

by vahokies1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Garrett , Ryan Hyder
Mar 26, 2021 -

Johnson City Honda responded

Hope you are enjoying that CR-V! Thanks for letting us know you had a great experience!

February 04, 2021

Last year I bought a new H-RV from Johnson City Honda. So when my friend, a fellow Veteran and co-worker at the VA Mt Home in Johnson City needed a car, I took him there, thinking we'd find the car he needed More

by martin_ce36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Daniels
Mar 26, 2021 -

Johnson City Honda responded

Please accept our apologies. This is not the way we do business or treat anyone who walks through our doors. We obviously fell short here. Please let us know if there is anything we can do to make this better. Respect for everyone, especially our Veterans, is our top priority. Hopefully we can read your trust again. Thank you for your and your fellow Veterans service.

January 29, 2021

GREAT service at a fair price and quality work. This is the 4th Honda and all have been from Johnson City Honda. Overall they treat a customer fairly. More

by Walter T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Carey
Mar 26, 2021 -

Johnson City Honda responded

Thanks for letting us know you had a great experience. Should there be anything we can do for you, please don't hesitate to reach out.

January 28, 2021

I’ve owned dozens of new vehicles that have always been serviced by the dealerships. This is far by the best service center I’ve dealt with,probably because Service Advisor Craig Wright is amazing. He alwa More

by groominggranny@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wright
Mar 26, 2021 -

Johnson City Honda responded

You are part of the family and it puts a smile on our face to have you! Thanks for letting us know how we performed!

January 28, 2021

We did not feel pressured.Jerome was very knowledgeable and worked with us.Service after the sale means a lot. We have another Honda we bought from Johnson City Honda and the service is top rated. More

by janesmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome "LEE LEE" Williams
Mar 26, 2021 -

Johnson City Honda responded

Never any pressure - that's The Johnson City Way! Thanks for taking the time to leave us your review. We do appreciate it!

January 27, 2021

Craig was extremely kind and helpful during my visit. He exceeded my expectations when I asked about a missing item on my CRV. He mentioned additional service offers, but wasn't "pushy" at all, which I ap More

by rachelchall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wright
Mar 26, 2021 -

Johnson City Honda responded

We are very happy that you had a great experience. Let us know if there is ever anything you need. Thanks!!!

January 26, 2021

Wonderful overall experience. I loved working with Lisa, she was knowledgeable, professional and worked with my work schedule in terms of a time line I had at work/getting car serviced. Bubba took me to wor More

by dfinlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry "Bubba" Davis, Lisa Carey
Mar 26, 2021 -

Johnson City Honda responded

We are so pleased you had a great experience. Thanks so much for your business and your trust!

January 26, 2021

Highly efficient, timely maintenance performance, respectful to the customers. I've purchased 5 new vehicles from Johnson City Honda. Their team including management, sales and service has earned my More

by Howard D. Bloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Trujillo, Justin Marshall, Matthew Burdine, Will Campbell, Lisa Carey, Carlos Daniels, Carrie Silvis, Chris Fontenot, Ryan Hyder, Mike Holtsclaw
Mar 26, 2021 -

Johnson City Honda responded

Wow - 5! Thanks for the loyal business. It's great to know that you trust us. Please don't hesitate to reach out if there is ever anything we can do for you.

January 24, 2021

Awesome service and attention to detail! I will be back! Thank you for making this first time customer feel at ease and explaining the details. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Holtsclaw
January 22, 2021

Great customer service! Very friendly and helpful. Lee Lee greeted us and took good care of us. Never pushed us into a decision. Great experience. More

by Slctn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome "LEE LEE" Williams, Ryan Hyder
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