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Johnson City Honda

Johnson City, TN

4.9
1,176 Reviews

2806 N Roan St

Johnson City, TN

37601

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Showing 1,176 reviews

July 09, 2021

My only negative is I think your labor cost is too high. I bought my 2016 Honda there brand new. I also have a 2012 Honda. I get them both serviced there. Excellent service, but high prices. More

by rbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Carey
Jul 20, 2021 -

Johnson City Honda responded

We are pleased to know that we could provide excellent service. Our main focus is to provide our customers with the very best in Honda parts and factory trained technicians. This is the only way to ensure that quality work is preformed on each and every vehicle. Your feedback is greatly appreciated and so is your trust.

July 08, 2021

As usual, my service experience was excellent in every way. I never have any concerns about the service I will receive when I bring my car to J C Honda. I have never received better service from any org More

by artlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Holtsclaw
Jul 20, 2021 -

Johnson City Honda responded

So happy we could get you back on the road safely. Thank you for your continued trust!

July 08, 2021

Awesome dealership. Very happy with my salesman Clay. He was very polite and very informative about all aspects of the vehicles that we looked at. Thanks More

by mbriggssam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Corbett
Jul 20, 2021 -

Johnson City Honda responded

You are very welcome. Glad we could be there for you and deliver a 5 star experience!

July 02, 2021

Fast and easy experience. Very friendly and respectful. We did not have any problems and have now bought 3 vehicles in a row from here. More

by RTR Express
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hyder, Jason Garrett
Jul 20, 2021 -

Johnson City Honda responded

3 vehicles!!! Awesome to hear that!!! Thanks so very much for being a loyal customer and stop back in anytime if we can ever assist with anything.

July 02, 2021

In business to sell to customers . Great experience . Very accommodating. More

by sthomas1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome "LEE LEE" Williams
Jul 20, 2021 -

Johnson City Honda responded

So glad we could help. Thanks for your business and our kind words.

June 28, 2021

Quick friendly service. Bb bb bb bb bb bb bb More

by dean91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gammon
Jul 20, 2021 -

Johnson City Honda responded

Well this is a unique review. Bb? Thanks for the 5 stars. We do appreciate it!

June 26, 2021

Good service. That’s all I have to say. Thanks. More

by npace3039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Campbell, Mike Holtsclaw
Jul 20, 2021 -

Johnson City Honda responded

Quick and to the point - we can't ask for more. Thanks back to you.

June 25, 2021

Excellent experience from the very beginning to the very end. I would not purchase a Honda from anyone else! Just great all the way around! More

by khorne203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marion, Trevor Trujillo
Jul 20, 2021 -

Johnson City Honda responded

And we would never want you to. Thanks for the great review and know that we are here if you need anything.

June 22, 2021

I have always received excellent service from this dealership and plan to purchase another vehicle here in the future. More

by Walkerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wright
Jul 20, 2021 -

Johnson City Honda responded

Great to hear that you had a 5 star experience. We're here when you are ready for that new ride. Feel free to stop back in anytime if you just want to take a test drive.

June 21, 2021

The owner is a good guy, but he really needs to take a deep look into his management team. They are only there for you until the sell is complete. After that, you are own your own. They will make excuses More

by Not happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who ever the GM is who hung up on me and kept making excuses for everything.
Jul 20, 2021 -

Johnson City Honda responded

We are so sorry to hear this. This is NOT the way we treat people. The owner has been made aware of this and would like the opportunity to discuss this further with you. Please reach out to Joe at 423-282-5440. Again, our sincere apologies and please allow us the opportunity to make this matter better.

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