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Johnson City Honda

Johnson City, TN

4.9
1,176 Reviews

2806 N Roan St

Johnson City, TN

37601

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Showing 1,176 reviews

August 04, 2021

Courteous and prompt service as well as friendly and knowledgeable. Proud Ridgeline owner since 2013. More

by Darrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Corbett
July 31, 2021

Justin Tucker at Johnson City Honda could not have been any more helpful and courteous with the purchase of my new Honda CR-V. Thank you very much. More

by M.tittsworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Tucker
July 28, 2021

Horrible experience at Johnson City Honda, and especially with our unprofessional and immature salesman, Phillip. Information was intentionally withheld from us and we were lied to God knows how many times. More

by Agr7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Schwartzman
July 28, 2021

the experience was good and we love our car. the only issue i have with the dealer itself is they screwed on a front license plate holder which is not necessary in Tennessee. They leave unsightly holes i More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morrell, Clayton Corbett
July 25, 2021

Johnson City Honda provided exceptional and personable support, and a quick turn around on my vehicle purchase and trade-in. I found Justin Marshall to be extremely professional, courteous and accommodat More

by TT of the North
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Marshall, Trevor Trujillo
July 23, 2021

This was the easiest purchase I have made from a car dealership.The salesman Justin was very helpful and patient to help with what we wanted to try out. From start to the gentleman that handles the pape More

by Fred B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Marshall, Ryan Hyder
July 20, 2021

We were 8 hrs from home and our A/C went out. Every other dealership that I tried to get to work on it said they were too busy. Thank you very much for working us in . More

by richardsontsTy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Daniels
Jul 20, 2021 -

Johnson City Honda responded

We are so very happy that we could be there to assist. Nobody wants their A/C to go out in the summer, and 8 hours from home, we can feel your pain. Glad that you reached out to us and if you're ever in our area again stop in and say hello. Safe travels.

July 17, 2021

Completely satisfied with the service. Then it went downhill when they quoted me a price on a new battery. $418 for a battery seems a little ridiculous to me. More

by robert_smith009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Carey
July 17, 2021

Lisa was very friendly, communicative, and kept me informed of what was going on. She answered all my questions in a respectful way, and informed me of additional cost prior to doing the work More

by roxann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Carey
Jul 20, 2021 -

Johnson City Honda responded

Lisa is a great member of our team so thanks for the kind words. We appreciate you letting us know that your experience here was a good one.

July 15, 2021

Great customer service. Had all my questions answered. Clean environment. With the pandemic, cleanliness is important. Quick maintenance service, didnt have to wait long. Convenient scheduling online is v More

by rox247365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Holtsclaw
Jul 20, 2021 -

Johnson City Honda responded

So glad we could get you in and out quickly and safely. Thanks for your business and your trust.

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