Johnson City Honda

The dealership works with you to schedule for the work needed. Everyone I have dealt with seems attentive and concerned that their work meets the expectation of the customer. The facility is clean and see needed. Everyone I have dealt with seems attentive and concerned that their work meets the expectation of the customer. The facility is clean and seems very organized. The documents supplied following the work are concise. More

The service department was clean. Spotless. I arrived early for my appointment they took my truck right in. The service rep (I believe his name was Junior) was a model of efficiency. Spotless. I arrived early for my appointment they took my truck right in. The service rep (I believe his name was Junior) was a model of efficiency. Very attentive and courteous. The service was completed fifteen minutes before the estimated time I was told it would take. They also washed my truck when they were finished. No charge. This was probably my best service experience with a dealership EVER.... and no I don't work for them.. I've never dealt with them before. More

Very satisfied with the experience at Johnson City Honda. Clay was our sales person and was very impressed with his courteous and helpful attitude. Clay was our sales person and was very impressed with his courteous and helpful attitude. More

Very helpful, informative, and kind. It takes awhile to sign everything, however that is totally normal when buying a new car. I appreciate them so much!! It takes awhile to sign everything, however that is totally normal when buying a new car. I appreciate them so much!! More

Check in was fast and efficient. Wait time was about normal. Personnel I dealt with were all courteous. Wait time was about normal. Personnel I dealt with were all courteous. More

They serviced the Honda pilot in a timely matter. They also took care of a few extra concerns that I had. The shuttle us, which is very thoughtful. Super friendly workers. They also took care of a few extra concerns that I had. The shuttle us, which is very thoughtful. Super friendly workers. More

Sales and finance worked hard to make sure that I had a great experience. There was a small mechanical issue, but the service team cleared it up quickly. great experience. There was a small mechanical issue, but the service team cleared it up quickly. More

Phillip Schwartzman is an awesome salesman. He takes care of his customers and treats them like family. We will always shop with him. He takes care of his customers and treats them like family. We will always shop with him. More

Outstanding customer service at this dealership from the time I purchased my CR V through each of the service visits. time I purchased my CR V through each of the service visits. More

This was our first visit to the service department with our 2022 Honda CRV which We purchased in January 2022. The staff was very friendly. They gave a very accurate estimate of how long the service would our 2022 Honda CRV which We purchased in January 2022. The staff was very friendly. They gave a very accurate estimate of how long the service would take and notified us promptly when our vehicle was ready. We found the waiting area to be comfortable and were offered coffee, water and a muffin while we waited. We had some questions when the service was completed and they were answered promptly and satisfactorily Our vehicle as washed and very clean when we left your lot. You are doing a great job! More