Johnson City Honda
Johnson City, TN
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Entire physical facility designed with customer convenience in mind. Easy check-in for service, modern and clean waiting areas, easy checkout. Service and repairs completed correctly on first vis convenience in mind. Easy check-in for service, modern and clean waiting areas, easy checkout. Service and repairs completed correctly on first visit. Superior communication to customer about wait times for service with updates as needed. Prompt courtesy shuttle if leaving car for service. Clean and late model loaner car if needed. Makes you feel valued as a customer and desire to help the dealer be successful (have recommended to friend to drive from another city to purchase vehicle and enjoy service experience...which he did). Quality of experience makes price a non-issue for me...full confidence that I am receiving superior value for my money. More
THIS IS BY FAR THE BEST EXPERIENCE DEALING WITH A CAR DEALERSHIP. THE ATMOSPHERE IS GREAT, THE EMPLOYEES ARE FRIENDLY, KNOWLEDGEABLE AND HAVE GREAT SOCIAL SKILLS. MY 1980 HONDA CIVIC WAS TREATED AS IF I DEALERSHIP. THE ATMOSPHERE IS GREAT, THE EMPLOYEES ARE FRIENDLY, KNOWLEDGEABLE AND HAVE GREAT SOCIAL SKILLS. MY 1980 HONDA CIVIC WAS TREATED AS IF I HAD BOUGHT A BRAND NEW ONE FROM THEM. I HAVE NEVER WALKED AWAY FROM A DEALERSHIP BEFORE IN 23 YEARS OF DRIVING, THAT I FELT LIKE I WAS THAT IMPORTANT AND MY VEHICLE WAS IMPORTANT TO. THERE'S ALOT TO BE SAID WHEN YOU ARE TREATED LIKE A PERSON AND NOT JUST ANOTHER NUMBER IN LINE. THANK YOU JOHNSON CITY HONDA, I HOPE TO HAVE MANY YEARS OF SERVICE WITH YOU. ERNEST DAVIDSON More
We had been looking for a used Honda CRV for a couple of months. We finally found one at JC Honda and worked with the salesman Gary Miller. The original Honda was sold only moments before we got there to months. We finally found one at JC Honda and worked with the salesman Gary Miller. The original Honda was sold only moments before we got there to take a test drive. Gary kept in touch with us and would call as soon as a used CRV in our price range was traded in. He had great follow up and we are very happy to have purchased a 2003 Honda CRV. More
Phil Maupin did everything to meet out needs as far as what where looking for in a car plus fincially what we could afford. They met all our needs, This is my 9th purchase of a honda and we have always what where looking for in a car plus fincially what we could afford. They met all our needs, This is my 9th purchase of a honda and we have always been happy with each and every one of them. A special Thank You to Phil Maupin for working with us and our needs to make things easier for us as a family, outstanding job and outstanding salesmen. We will refer all our friends to Honda because of our great experience with honda's and the people who make it all happen... Many Thanks Matthew and Lisa Loving More
Will Campbell is great to work with, always accommodating, and extremely knowledgeable. I trust him to be honest and give me the best advice. I would recommend him highly! accommodating, and extremely knowledgeable. I trust him to be honest and give me the best advice. I would recommend him highly! More
We were very pleased with our experience with this dealership and with our salesman, John Steffner! We would highly recommend this dealership to anyone interested in purchasing a vehicle! They treate dealership and with our salesman, John Steffner! We would highly recommend this dealership to anyone interested in purchasing a vehicle! They treated us with respect and made us feel valued as a customer! They were willing to work with us and answer any questions we had! Thanks for a great experience! More
If you go to a dealership, you do have to expect prices to be a little higher, so I definitely can't gig them on that. But if you're willing to spend a little more, it's worth it. I've had several differe to be a little higher, so I definitely can't gig them on that. But if you're willing to spend a little more, it's worth it. I've had several different services here, and they always stand behind their work. Its good to have the piece of mind that if something is wrong, they'll fix it. It's the only place I go to get tires's mounted on my rims. I have low profile tires, and everywhere else I've gone, seems like within a month or two, I start seeing bubbles forming in the sidewalls. I've never had any problems with tire's mounted by this dealership. William has been the representative who I've most often dealt with, and he is awesome to work with. He actually recognizes me by name when I come in, and being in that line of work, it isn't too often they're able to do that. He's friendly, polite, and being that I don't know a hole lot about vehicles, doesn't make me feel like an idiot while I try to explain what is wrong with the vehicle. I typically get a call the following day after services to ensure everything is running correctly. That extra effort on his part is definitely appreciated. Everyone I've dealt with at this dealership has always been very friendly and polite but I would have to say that this guy is still a cut above the rest. If this site had a rating bar for the individuals worked with, this guy would most definitely have a five. More
They do great work. William keeps you informed of progress and tries to give you the best deal possible. Would definitley reccommend him as a service advisor. Only reason price was only a good, was t progress and tries to give you the best deal possible. Would definitley reccommend him as a service advisor. Only reason price was only a good, was the amount of service that was required. Went from oil change to car payment price in three hours. More
It is always a pleasure to work with Mr. Campbell. He makes it very clear as to what service will be performed on my vehicle. I receive a prompt phone call when my car is ready. A pleasant experience e makes it very clear as to what service will be performed on my vehicle. I receive a prompt phone call when my car is ready. A pleasant experience each and every time. More
Will does an outstanding job each and every time I visit for service. He is knowledgable and friendly, and keeps me informed of the progress on the service. for service. He is knowledgable and friendly, and keeps me informed of the progress on the service. More