Johnson City Honda

We purchased a very low mileage used 2012 Honda Odyssey from Johnson City Honda. We used the internet to get our pricing and to negotiate the deal because we lived 200 miles from the dealership . Kately from Johnson City Honda. We used the internet to get our pricing and to negotiate the deal because we lived 200 miles from the dealership . Katelyn Brown was outstanding during the whole process. She was quick in responding to our questions and was professional and pleasant during the whole process. I even found her managers easy to deal with during the negotiation process. We contacted several local dealers through the internet but we found the best deal and people at Johnson City. They even delivered the car to our house. More

I will never again buy or attempt to buy a car from jc Honda I was lied to from the get go. My salesman Chad Lewis first told me and my wife our payment was going to be 275 per month which is what we were Honda I was lied to from the get go. My salesman Chad Lewis first told me and my wife our payment was going to be 275 per month which is what we were looking for with our 2500 down payment. Although by the time it took us to drive the mile from the used lot to the new lot in what we thought to be our Toyota 4runner. Well everything the we had discussed had totally changed my down payment had went up 500 dollars and my monthly payment had went up about 70 dollars per month. Chad Lewis the salesman and Ryan Hyder the finance mgr acted like it was no big deal. So I told them to let me think about it till the next day,they told me the 4runner would be ready the next morning washed and the so many point inspection check would be done. When I arrived the next morning I looked the 4runner over again to find the inside far from clean and a huge screw in one of the tires that a blind man could have seen, and the best part was my payment had went up another 20 dollars per month due to something with the bank, then is when I blew a fuse asked how they can just keep changing payments on me then is when I was asked to leave by the biggest liar of all joe t.. I did just that, needless to say I took my business elsewhere. More

My red 2013 CR-V is the third Honda I have bought from Johnson City Honda and I couldn't be more pleased. Gary Miller was helpful when I explained that my Honda Element was no longer serving my needs, and Johnson City Honda and I couldn't be more pleased. Gary Miller was helpful when I explained that my Honda Element was no longer serving my needs, and though I loved the car, I needed something that would seat five people. He knew I needed a CR-V, even though I had ruled it out, initially. The new CR-V design is awesome, and I like it better than the 2010 I had for a short while. The clincher for me was when they allowed me to test-drive the CR-V overnight and drive it to work. Given that my back issues were a factor in choosing to buy the car, JC Honda allowed me to try the car over my long commute so that I could determine whether the car would work for me. I appreciate their willingness to make a sale based on matching the right car to the customer's needs. More

I had made a mistake of buying somewhere else they took advantage of me so I didn't even have my car a full month so I decided to go to Johnson city Honda I worked with Matthew Puckett he was a very friend advantage of me so I didn't even have my car a full month so I decided to go to Johnson city Honda I worked with Matthew Puckett he was a very friendly young man and I would definitely recommend him and all the staff at Johnson city honda More

Matthew was very helpful and friendly. He did his best to get us a great deal, which he did. The process was slow, but that's a given when you're at a car dealership. get us a great deal, which he did. The process was slow, but that's a given when you're at a car dealership. More

I purchased a 2005 Honda Civic from a different dealership but went to Johnson City Honda to have it serviced. While performing the routine maintenance the technician discovered a problem, and this dealership but went to Johnson City Honda to have it serviced. While performing the routine maintenance the technician discovered a problem, and this is when both Lisa Hebert and Lee Hostetler started working with me. Mr. Hostetler took me back to the service area to show me the problem. As a teenager I used to take apart old motors in my best friend's uncle's junkyard for a little money, and that was the last time I saw a motor in such bad shape. I couldn't believe I was looking at an engine from a 2005 model. I had owned the car for 33 days at that point. I had bought it from a reputable dealership, so this was the last thing I expected. Mr. Hostetler immediately went to work trying to find the best way to handle this. He was understanding about the fact that I had just bought the car and worked very creatively to save me money every way he could. Through the ordeal Ms. Hebert was genuinely kind and understanding as well. Ms. Hebert kept me informed through the whole process with prompt communications. Her encouragement and up to date knowledge of my situation gave me piece-of-mind. A concierge at the finest hotel could learn from her. I regret not going to Johnson City Honda to buy my Honda. More

Jimmy McKemy was the embodiment of professionalism and courtesy when I took my car in for routine maintenance. While I was waiting, Jimmy brought another unforeseen problem to my attention, and the shop m courtesy when I took my car in for routine maintenance. While I was waiting, Jimmy brought another unforeseen problem to my attention, and the shop managed to get everything taken care of lickety-split. Thank you, Jimmy! More

Will Campbell is always very helpful when I am having my car serviced. He also goes the extra mile by answering any questions I ask. I eamiled a question to him and he sent me the information I needed rig car serviced. He also goes the extra mile by answering any questions I ask. I eamiled a question to him and he sent me the information I needed right away. I now have his business card so I ask for him when service is needed on my car. I left my book on his desk and he was kind enough to bring it out to me before I left the dealership. He is an asset to the Honda dealership because of his kindness to customers. More

Came to town from New York for a special event. Had a mishap with car which damaged ubdercarriage cover, radiator and bar radiator rests on. Mid-afternoon, was taken immediately. I'm in a wheelchair. Eve mishap with car which damaged ubdercarriage cover, radiator and bar radiator rests on. Mid-afternoon, was taken immediately. I'm in a wheelchair. Everyone was very accommodating. When inspection revealed minivan would need to stay overnight, Mr. Campbell, before even informing me of situation, had already checked for a loaner car. I didn't have to ask! Also offered to search for another rental service. Immediately arranged for car to take me and driver to motel. He called early next morning to let me know rntire repair situation. Car was not ready until Tuesday afternoon. I cannot express how pleased I was with the service spearheaded by Mr. Campbell. I am so impressed by the service of this dealership and the attitude of Will Campbell that I have already booked my return next year. I have added an extra day so that I can schedule a day for maintenance at this dealership. More

Will was very helpful and made sure my car was taken care of quickly. He also notified me of an additional service I might be interested in due to an upcoming trip. I am always happy with the service. The co of quickly. He also notified me of an additional service I might be interested in due to an upcoming trip. I am always happy with the service. The complimentary shuttle is also very helpful. More