Johnson City Honda

Purchased new car We went here 1st. Pulled onto lot and Phillip Schwartzman was the one who helped us. Very nice and polite. We test drove the civic he answered every We went here 1st. Pulled onto lot and Phillip Schwartzman was the one who helped us. Very nice and polite. We test drove the civic he answered every question we had. We went test drove other cars we was looking at. Ended back at honda and purchased from him. From start to finish he answered every question walked around the lot to find the color interior and exterior we wanted. Before we left the lot he went over every function of the car and made sure we was satisfied. More

Bad service! Horrible service department and employees!! Bought our Honda Civic on New Years Eve. We were told all of these wonderful extras that came with buying from JC Honda, like fast service, first oil Bought our Honda Civic on New Years Eve. We were told all of these wonderful extras that came with buying from JC Honda, like fast service, first oil change free, someone to always talk to, best service in the state, free loaner cars, free wash and vacuum every visit. Well DONT BELIEVE IT!! Took our car in for its first oil change, it went ok until we got home. Noticed a high pitched sound, that was not there before, took it back and they said they couldn't here it, so they would have to keep it over night. We asked about the loaner car, they said they only had a couple and they were spoken for. We were told that they would call us in 2 weeks and arrange a loaner car for us, we waited a month, then had to call them ourselves. No loaner cars were available.again, so my husband got upset, then he was told that they'd get us one on the following Tuesday. Well...Thank goodness my husband called that morning, no car for set out for us, nothing!!! He complained to the service manager about the things we have been through and was told he'd call him back with a loaner car for him that afternoon. WE'RE STILL WAITING ON WEDNESDAY!!! Don't trust this dealership!!! Save your money and time and go to another Honda dealership in the area!! Unreliable and untrustworthy!!! Waiting to speak with the owner, who conveniently is out of town this week!!! More

Watch out! Went in to look at a car for our daughter. Was looking at one particular car that was used, pretty beat up, and smelled like dog. It was listed at 12, Went in to look at a car for our daughter. Was looking at one particular car that was used, pretty beat up, and smelled like dog. It was listed at 12,000 on Friday. Was told by Mike since it was so late in the day he would have to let us know something on Monday. Waited the entire day and no call back. In the meantime, we checked their website. They had jacked the price above 14,000. We had to call them to get an answer on what they were going to do. They said the price was too high on the vehicle and our daughter's income wouldn't be enough. It would have been if they had left it at 12,000. Their staff was rude and ignored us the entire te we were there. Untrustworthy liars just wanting to make a buck. I would definitely go somewhere else. More

They turned a stressful situation into a breeze! We were on our way from Virginia to Asheville for vacation when our AC stopped working in our 2010 CRV. We have a 6 month old baby and it was a 90 deg We were on our way from Virginia to Asheville for vacation when our AC stopped working in our 2010 CRV. We have a 6 month old baby and it was a 90 degree day so we knew we HAD to get it fixed ASAP. We called a dealership in Asheville who told us they absolutely couldn't squeeze us in that day and that a diagnostic on an AC system would take a minimum of 5 hours. Johnson City Honda told us to come in right away-- we got there late in the day (at 4pm!) and they took the car immediately to look at. In the waiting room, we had TVs, free ice cream, popcorn, and bottled water and of course, blessed air conditioning! The service people were SO kind and friendly and kept coming by to keep us up to speed on what was going on. We were told the part being replaced was under warranty (phew!) but that it took a while to install, so if it went longer than 7pm, we'd have to take a loaner car and come back in the morning. Knowing we'd already paid for our hotel room over an hour away in Asheville, we hoped that wouldn't be the case. Thankfully, the mechanic was willing to stay a little late to finish it up that evening and we pulled out of there by 7:30 and made it to our hotel in Asheville by 9! Thank you, Johnson City Honda, for your speedy service with a smile! (And for not giving us any dirty looks when our 6 month old had FINALLY had it by 6:30 or so) I highly recommend this dealership for Honda service :) More

Scammers.....more so than usual! The sales manager, Ken Flannery, is a total jerk. We DID get scammed/played when it came to negotiating money, but to be fair, getting scammed on the The sales manager, Ken Flannery, is a total jerk. We DID get scammed/played when it came to negotiating money, but to be fair, getting scammed on the money was my own fault for not paying better attention and doing more research. But they make you sign the paperwork before the car is even on the lot, so you're locked in if you change your mind! When I didn't feel we were treated fairly, I went to talk to the sales manager, and later the owner himself, and Mr. Flannery couldn't even bother to look at me or get up out of his chair - and the owner didn't even want to hear why I wasn't a happy customer. They act like they are ethical before you buy, but once it's over, they don't give a crap about their customers. (Not to mention the scam tactics they DID use....) More

absolute waste of time Salesman was very unprofessional. Had to force him to get answers to my questions. Yawned several times and on the test drive laid chair back and almo Salesman was very unprofessional. Had to force him to get answers to my questions. Yawned several times and on the test drive laid chair back and almost went to sleep. Even my daughter on FaceTime, five hours away wondered what kind of salesman I had gotten a hold of. I wanted to buy the car but seems like they didn't want to sell it to me. More

Felt very comfortable. Only shopping for a $5,000 car for my son. The salesman and entire staff made us feel as if we were the only ones on the lot today. Very helpful. We l Only shopping for a $5,000 car for my son. The salesman and entire staff made us feel as if we were the only ones on the lot today. Very helpful. We left with a great starter car for my son and a life-long business relationship when its time to trade-up. More

wonderful sales staff I am very pleased with my experience. This is my second lease of a Honda Civic. Excellent car with great fuel mileage. I will be back! I am very pleased with my experience. This is my second lease of a Honda Civic. Excellent car with great fuel mileage. I will be back! More

Recent purchase I would recommend this dealership. They really try to earn your business. Ask for Daniel Carver, sales, he is a sweetie. I would come back to trade I would recommend this dealership. They really try to earn your business. Ask for Daniel Carver, sales, he is a sweetie. I would come back to trade again. More

Good car buying expierence We just bought a car from Johnson City Honda car salesman Daniel Carver and this was the fastest and most wonderful car buying expierence we have ever We just bought a car from Johnson City Honda car salesman Daniel Carver and this was the fastest and most wonderful car buying expierence we have ever had. Daniel was very patient with us as we test drove two different cars. Daniel genuinely cared that we got the best possible deal that we could get. More