Johnson City Honda

Johnson City Honda Review Competitive on price of new Honda Pilot as compared to other Tri Cities dealers. Sales and Management staff were helpful and supportive without being Competitive on price of new Honda Pilot as compared to other Tri Cities dealers. Sales and Management staff were helpful and supportive without being overbearing, and we made the deal fairly quickly. More

Stay away Looked at a vehicle, was told one price. I took it to a mechanic and came back. when we sat down to do the numbers they raised the price by six hundre Looked at a vehicle, was told one price. I took it to a mechanic and came back. when we sat down to do the numbers they raised the price by six hundred dollars plus a doc fee of 519. they would not honor the original price and told me that someone else had came back to buy it so I would have to buy it immediately or it would be gone. bottom line I left and will never go back. More

Horrible! I bought a 2015 CRV from here and have had nothing but problems. The service department won't fix anything! A horrible vibration is coming from the tr I bought a 2015 CRV from here and have had nothing but problems. The service department won't fix anything! A horrible vibration is coming from the transmission and the sunroof is leaking constantly. Stay far away from these crooks! You have been warned! I'm out THOUSANDS of $ because of their laziness. More

Great Dealership We purchased a 2016 Honda Pilot from this dealership on January 16th, our salesman was Gary Miller. He was the best salesman we have ever worked with. We purchased a 2016 Honda Pilot from this dealership on January 16th, our salesman was Gary Miller. He was the best salesman we have ever worked with. We worked the numbers out over the phone and drove 3 hours to pick up the car. Gary had the car under cover with the temporary tag ready waiting on us when will pulled up. He was very professional and sincerely cared about our experience and our satisfaction with the Pilot. He went over in detail all of the specs and details of the Pilot and answered every question we had. I would highly recommend this dealership but even more recommend working with Gary Miller. We had a fantastic experience and will look no where else for another Honda other than Johnson City Honda with Gary Miller. More

Liars I should have known better but shame on them. I really didn't think that a dealer in this area would be so dishonest. For four weeks Kayla kept on tel I should have known better but shame on them. I really didn't think that a dealer in this area would be so dishonest. For four weeks Kayla kept on telling us the vehicle was on order and arriving the week that we would be coming up from Florida on vacation. We drove up with two vehicles to trade when otherwise we would have only gone up in one car. We even checked the day before leaving on vacation to make sure everything was still on schedule and was told that it was. When we got there all they could say was "sorry" but we weren't able to get the vehicle. They are a bunch of LIARS. I truly thought that East Tennessee had better people than these at Johnson City Honda, very disappointing. More

Prices here are competivie but CUSTOMER SERVICE stinks. Priced my new car on truecar.com, JC Honda was competitive in price compared to other dealers around. So drove out of state to buy from them. Howeve Priced my new car on truecar.com, JC Honda was competitive in price compared to other dealers around. So drove out of state to buy from them. However the customer service is poor. I feel you get what you pay for. This dealership is considered a "unit" one which means they do high quantity selling. So they are more worried about 'pushing' you through then customer service or ANY follow through. I bought a new car from them but would have rather paid an extra $500 or more to get better customer service from not only sales guys but the Managers themselves. I failed to receive all my items that were supposed to come with the new car and had left message for them. Three days later and no one ever called back to see if it was taken care of. REally? Spend over 45 minutes on phone, majority of time on hold to get problem rectified. They were not upfront and honesty about the mistakes they made and letting things fall through the cracks. If you want to customer service and don't mind the aggravation to get a slightly better price deal then you can try here. I feel I should have taken their quote and had a 'nicer' dealership match it. More