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Johnson City Ford

Johnson City, TN

3.4
200 Reviews

3519 Bristol Hwy

Johnson City, TN

37601

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200 Reviews of Johnson City Ford

June 13, 2017

F 150 Went to Johnson city Ford to look at a new F150. James Jackson was the salesmen. He was very patient and knowledgeable about Ford product. More

by Lana McKnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jackson
Jul 13, 2017 -

Johnson City Ford responded

Thank you for sharing your comments about your experience with James Jackson! We appreciate you shopping at our dealership. If we can help you in the future, please let us know. Thanks again!

June 11, 2017

Had a great experience Nathan did a great job at finding me the 2017 F-150 I was looking for. He made sure that I knew everything about the truck and all the options it has. More

by GS1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sawyer
Jul 13, 2017 -

Johnson City Ford responded

Congratulations on your 2017 F-150! We are glad to hear that we were able to give you a great deal. Thank you for choosing the Johnson City Ford team. Please let us know if you needs anything in the future. Thanks again!

June 08, 2017

Service is good as long you question the bill We pulled into service area for a question about an "engine light" being on and check coolant. We were told our coolant needed to be flushed. We were More

by Trickto32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The entire service group, CRM CRM
Jul 13, 2017 -

Johnson City Ford responded

We are sorry to hear that you had this issue with your vehicle. We are glad to hear that the part was covered by the warranty. We apologize for any miscommunication on our part. If you would like to speak with our Service Director, Mike Rabbitts, he can be reached at 423-282-3000. Thank you for sharing your experience.

June 07, 2017

Excellent trade in Everyone at Johnson City Ford are very nice and willing to go the extra mile to work a deal with you!! Even if you did not want the color you got &#1 More

by No black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
Jun 09, 2017 -

Johnson City Ford responded

Congratulations on your new vehicle! Thank you for choosing the Johnson City Ford team! We are very grateful for your business, and we are here to help if you need anything. Thanks again!

May 29, 2017

Mustang GT The sales team was really helpful during our buying experience. Salesman Greg Crandall was extremely helpful in helping us choose the right vehicle fo More

by Blovell78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Crandall and Glenn
Jun 09, 2017 -

Johnson City Ford responded

Congratulations on your new Mustang! We appreciate your business, and we are here for any vehicle needs you may have. Thanks again!

May 19, 2017

Fast service, quality work and very professional as always. As usual Johnson city ford had very fast service, completed excellent service and very professional people. I always look forward to going and seeing More

by RandyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillan Johnson, Mike Rabbits
Jun 09, 2017 -

Johnson City Ford responded

Thank you for your kind words! We appreciate your business, and we hope to help you with any vehicle needs you may have in the future. Thanks again!

May 19, 2017

service We have owned Fords for years and Dylan Johnson is the best service advisor. Dylan goes above and beyond to make sure our visit is outstanding. More

by Campbell, Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Johnson
Jun 09, 2017 -

Johnson City Ford responded

Thank you for sharing your experience with Dylan Johnson! We appreciate your business and your review. If we can help you in the future, please let us know. Thanks again!

May 17, 2017

Johnson City Ford Curtis Sparks was our salesman and he was awesome to work with. The whole staff was very friendly and helpful. Thank you to everyone that helped us. More

by Becky White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Sparks
Jun 09, 2017 -

Johnson City Ford responded

Congratulations on your new vehicle! We appreciate your business, and we hope to help you with any future vehicle needs. Curtis will be very grateful to see your kind words. Thanks again!

May 16, 2017

James Jackson is an excellent example. James Jackson was an excellent salesman, he takes the time to understand the needs of each customer. He gets to know you and what your basic needs a More

by Lesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jackson
Jun 09, 2017 -

Johnson City Ford responded

Thank you for your kind words about James! We are very proud of James, we know he will appreciate your review! Thank you for your business, and we are here to help you with any future needs. Thanks again!

May 13, 2017

Very good experience. Great salesman. Never had a better buying experience. Would recommend him to anyone thinking of buying a vehicle. James was very considerate of my tim More

by Nathan Sawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jackson, CRM CRM
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