Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Johnson Brothers Ford Lincoln - Service Center
Temple, TX
26 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
26 Reviews of Johnson Brothers Ford Lincoln - Service Center
Sort by
November 08, 2024
She is a wonderful person to have worked with and she is a great asset to the ford community a great asset to the ford community More
by Bucpride13
Employees Worked With
November 02, 2024
Exceptional service and thoughtful staff. I felt welcomed and professional service without any doubt that I would be taken care of. I felt welcomed and professional service without any doubt that I would be taken care of. More
by drloving3
October 30, 2024
Maegan was absolutely wonderful, very helpful and informative kept me updated and offered assistance where needed. I would highly recommend her to anyone and the dealership as well. Always profession informative kept me updated and offered assistance where needed. I would highly recommend her to anyone and the dealership as well. Always professionalism when I visit for service More
by priscillabrannon
Employees Worked With
July 25, 2024
We have a $85k truck with 50k miles in for service (for the 2nd time), and the dealership is refusing to honor the Federal Emissions Warranty. Ford Customer Relations Center has tried to intervene and the the 2nd time), and the dealership is refusing to honor the Federal Emissions Warranty. Ford Customer Relations Center has tried to intervene and the dealership continues to refuse warranty coverage. More
by ALB
Employees Worked With
Service tech and manager
July 02, 2024
Quick Lane review as I was disappointed in the quality of service. I had batteries replaced in my Super Duty 6.7. Whoever changed the batteries left the plastic protectors off the battery posts in the engi service. I had batteries replaced in my Super Duty 6.7. Whoever changed the batteries left the plastic protectors off the battery posts in the engine compartment. The battery cables were not cleaned and neither were the batteries. Left positive covers off batteries they were still tucked back behind. Did not seal the battery posts with any protection from air. Batteries were not tightened down at all. For 130 dollar installation of 2 batteries it was a very crappy job. I have had other service done here and it has always been great. The Quick Lane experience was not so good. Very disappointed. Check the work before it leaves is my recommendation. More
by gearitis
Employees Worked With
Dan
January 18, 2024
The customer service in the service department is below satisfactory in my opinion. And Scott Mathson is the most unprofessional person I have ever spoke with. satisfactory in my opinion. And Scott Mathson is the most unprofessional person I have ever spoke with. More
by Racechic90
Employees Worked With
Damien , Scott
November 01, 2023
My truck was taken into ford for something that needed to be done I get a phone call telling me that it's going to cost several thousand dollars because they found other things wrong and they never even repl be done I get a phone call telling me that it's going to cost several thousand dollars because they found other things wrong and they never even replaced the one thing I took it in for. I I told them that the last time my car was in. There was a bolt missing off of the manifold and ask him if they could replace it. He said yes he could when I refused to let them do $2000 worth of work on my car because I was told from another 4 dealership a friend of mine that's a mechanic that they were not being completely honest. He Oliver sudden told me he could not replace the bolt.. His name is scott at the temple ford dealership More
by BECKY
Employees Worked With
SCOTT
January 19, 2023
I went to this dealership for service on my 2021 Bronco Sport. It was a TSB under warranty, they diagnosed it as such and told me to drop my car off. They never actually did they work. I had to take it to Sport. It was a TSB under warranty, they diagnosed it as such and told me to drop my car off. They never actually did they work. I had to take it to a different Ford dealership because they didn’t do the work and lied to me about it. More
by Black-sti
Employees Worked With
Scott
June 16, 2022
I had my truck in there two times in the past year and the ac doesn't work I'm am not completely satisfied I have paid over 4000 for the same problem the ac doesn't work I'm am not completely satisfied I have paid over 4000 for the same problem More
by bobannkat
Employees Worked With
Julian
