Johnson Auto Plaza, Inc. - Service Center

Scheduled to have my trucks oil pan changed out three weeks in advance. Took it there Friday and was told I would have it back no later than Monday. Got a message Monday afternoon saying it wouldn’t be d weeks in advance. Took it there Friday and was told I would have it back no later than Monday. Got a message Monday afternoon saying it wouldn’t be done until Wednesday. You had three weeks to get all of the correct parts you needed and now my plans to go see my family for the holidays are trashed. Asked for a rental and was told you had none. Stephan was very u professional Over the phone and hung up when we couldn’t reach a solution. More

My key Fobs on my Dodge 1500 were going bad and I took it into Johnsons Auto Plaza to have them replaced. Nick in the service department provided quick and excellent service. I would highly recommend Johnson into Johnsons Auto Plaza to have them replaced. Nick in the service department provided quick and excellent service. I would highly recommend Johnsons Auto Plaza. More

Sept.12, 2020 We lost our trailer brakes on uor trailer. Not knowing if it was our Dodge 3500 truck or our trailer we took it to Jake and his wonderful team at Johnson Auto Plaza. We were just walk ins on a Not knowing if it was our Dodge 3500 truck or our trailer we took it to Jake and his wonderful team at Johnson Auto Plaza. We were just walk ins on a saturday morning but Jake and his team took the time to diagnose our problem and get us on our way. They saved our vacation!! Johnson Auto Plaza, you have a great team working for you. More

Love the staff at Johnson’s, they make you feel right at home the minute you walk thru the door. Service is fantastic! Go Dodge home the minute you walk thru the door. Service is fantastic! Go Dodge More

Jake King is very friendly and knows what he is doing and the most efficient do it! I would highly recommend him if you come to get service done on your jeep the most efficient do it! I would highly recommend him if you come to get service done on your jeep More

Bought a new truck less than a month ago. Got nail in tire. Johnson service dept said your bad luck. Tire cannot be repaired. We can replace it for 273.00 tire. Johnson service dept said your bad luck. Tire cannot be repaired. We can replace it for 273.00 More

Came in for a non-op remote for my truck. Jake set me up with a new battery at NO CHARGE! Thank you, thank you! with a new battery at NO CHARGE! Thank you, thank you! More

Never will go here again Chrysler Service- just an oil change waited 2 and a half hours when they say first come first serve and was the 2nd car there and didn't explain that if an appt shows up you get p change waited 2 and a half hours when they say first come first serve and was the 2nd car there and didn't explain that if an appt shows up you get pushed back- but then someone comes out and says 25mins then an hour later says 25mins again- on top of that didn't even honor the coupon that we had. Very frustrating. If someone could have explained the process then we wouldn't have been upset and would have anticipated the wait. Not good customer service at all. More

This is the worst dealer ship in the state. My car has been in the shop for three months and is still not fixed. I even tried to sell my car and no one has called me back, every time I call they make exc been in the shop for three months and is still not fixed. I even tried to sell my car and no one has called me back, every time I call they make excuses. Don’t get your car fixed here and don’t buy one from here. The worst service ever. More

Spent $600 for 2 replacement keys, they couldn't figure out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us p out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us push it on the dolly and said no, he had to help a customer. More