Johnson Auto Plaza, Inc.

I was so empressed with Matthew Clyker at Johnson Auto Plaza. I losted my Ram 1500, and found one at Johnson Auto Plaza to replace Duke. Matthew Clyker put a hold on the newer truck. Was in an accide Plaza. I losted my Ram 1500, and found one at Johnson Auto Plaza to replace Duke. Matthew Clyker put a hold on the newer truck. Was in an accident to pick up the truck and Matthew send a driver to get me there. Couldn't get things resolved in a timely manner. Matthew went overboard to have the truck Delivered to my house. Outstanding service by Matthew Clyker to have the truck delivered to my house. Johnson Auto Plaza, with Matthew Clyker went Over The Top!! Matthew Clyker with Jonathan Auto Plaza is gave Amazing, and over the top service. This guy is the best! Period, Johnson Auto Plaza, the the Top Period! More

Would highly recommend Johnson Auto Plaza service center, Jacob King was very professional and very helpful; I will definitely come back. center, Jacob King was very professional and very helpful; I will definitely come back. More

We were shopping for a new car. We had a great experience working with this dealership. From the time we came looking, ordered the car, and had it delivered it was a very easy process. Options were very impo working with this dealership. From the time we came looking, ordered the car, and had it delivered it was a very easy process. Options were very important to us and Todd did a good job on getting us what we wanted on the car and Angie followed through in explaining them when we got the car. We did appreciate Todd keeping us informed on its' progress and the delivery date. More

dave is great and as always a great experience at johnson auto plaza. i have already referred multiple people to johnson auto plaza auto plaza. i have already referred multiple people to johnson auto plaza More

Had a bad experience at this dealership. I was given the option to leave a deposit on a vehicle to hold it for me but it was not stated that the deposit was non-refundable. The agent supposedly did state it option to leave a deposit on a vehicle to hold it for me but it was not stated that the deposit was non-refundable. The agent supposedly did state it but I do not remember. Also, the receipt that I signed did not mention anything about it being a non-refundable deposit. Anyway, I figured I had lost the money after I contacted the agent but what I found to be very unprofessional was his snotty and immature attitude towards me via text. I did not appreciate that. I do not recommend working with this individual. Unfortunately this experience left me with a sour taste. Hopefully he can get better at communicating more effectively and in a more professional manner as a representative of this immense dealership. More

I have purchased over 600 cars and this was my first experience with Johnson auto plaza. From the time I emailed an inquiry to see if they had the exact car I was looking for Brice responded within minu experience with Johnson auto plaza. From the time I emailed an inquiry to see if they had the exact car I was looking for Brice responded within minutes and sent me pictures and window sticker to make sure it was the right one then by the time I got there 15 minutes later he had it pulled out and running so the ac could cool it down and gave me time to check it out then test drive it. The whole time being a no pressure experience and super friendly and knowledgeable and listened to exactly what I was looking for and not pushing anything I didn’t want. When we came back he got the info on my trade and introduced me to the GM Matt who was super nice as well and worked the deal personally. He got the deal done within minutes and approved and everything done exactly the way I wanted. Awesome experience. I wish I could clone Brice for my company haha I got a new 2021 Jeep Grand Cherokee L More

The employees are outstanding and trustworthy! Todd, Jason and MaryLou took wonderful care of our truck and us during a rocky start to our vacation. They were able to service our truck and get us back o Jason and MaryLou took wonderful care of our truck and us during a rocky start to our vacation. They were able to service our truck and get us back on the road within hours. We so appreciate them squeezing us in to their schedule. They truly have earned our trust and our business. Thank you Johnson’s Auto Plaza! Denny and Gina Ingram More

They were excellent. Laid back atmosphere, and the employees seem to want what is best for you, which is a rarity, and speaks volumes about their character and this dealership. Nadine was incredibly employees seem to want what is best for you, which is a rarity, and speaks volumes about their character and this dealership. Nadine was incredibly helpful and personable. She was grounded and understanding through the entire process. Give her a big bonus or something. Another shoutout to John in finance as well, he was very insightful in regards to my options. In addition to to that the guy is hilarious. Give him a big bonus or something. More

Would like to again thank Courtney Edgley in Service for the EXCELLENT customer service I received this past week. 100% engaged in write up, follow up throughout the repair process and check out. Cant than the EXCELLENT customer service I received this past week. 100% engaged in write up, follow up throughout the repair process and check out. Cant thank her and Jackson Lackey for the quick turn around in getting our work van back on the road. A+ experience. More

Stop! Please think and check before you give this dealership any personal information. Here's my story. I began my new truck research by submitting an online form to value my trade in. I received an dealership any personal information. Here's my story. I began my new truck research by submitting an online form to value my trade in. I received an email from kbbdotcom as I expected to. The internet sales team contacted me via email, as I had indicated, to get more details about my trade in and what I was looking to buy. After about 2 days of email exchanges, I received 3 emails asking me to: complete my new RAM owner registration, complete my Sirius trial registration and to go to the ram owner support page to watch videos of my new truck. I DID NOT BUY A TRUCK so I became concerned. After several attempts via email I finally heard from the sales rep with the following: "I SEE WHAT HAPPENED, AND GOT IT FIXED ON MY END! THANKS FOR REACHING OUT.. IT ALL CAME DOWN TO THE EMAIL ADDRESS.". I continue to receive emails from Sirius and Ram after they "fixed" it. The information I received has the actual owners VIN and name, but with my email address. I can only conclude that this dealership truly does not take customer information privacy seriously since they did not fix it and are now ignoring my requests to do so. More