Johnson Auto Plaza, Inc.

It has been a year since I started this process on ordering a vehicle with the options I wanted. The 2024 Tahoe High Country isnt available until the fall with the options. TJ did a great job of prese ordering a vehicle with the options I wanted. The 2024 Tahoe High Country isnt available until the fall with the options. TJ did a great job of presenting the 2024 Silverado High Country with the options. The truck is amazing and has all the bells and whistles. I may have fallen in LOVE! The Johnson Team was AWESOME and went above and beyond: TJ did an awesome job on building the order on the truck with options I wanted, communicated very well through the entire process (order, accept, build, transit), pricing and negotiating on my behalf to get the best deal I could. He went above and beyond on fixing the dent that happened during transit by Kevin, getting me cash back for wheels/tires, making the paperwork a breeze, and explaining how the options worked on the truck. He's got a great eye on vehicles. Joe in Parts and Accessories went through all of my accessory options to help me make an informed decision on what would look best and what others had done on their builds. He had me come in and check everything before it was put onto the truck. He gave me a solid discount on all accessories which I much appreciated. Rob and his team in service did a great job on installing all the accessories and paying attention to the small details. He was also able to answer questions I had on the truck. He and his team will be doing all the service on the truck while I own it as they treat it like their own vehicle. Paul did an awesome job on tinting to match and the clear bras on the truck. Kevin was the man on the fix of the dent from transit on the body line of front passenger fender. You cant see it or even tell it was there. Will use and highly recommend! I overall had a great experience and everyone treated me like the #1 customer. This is why I picked Johnson Auto Plaza to do business with again and will continue to do business with. I greatly appreciate the time and detail everyone put into building the order on the truck, getting the truck, finishing it into the beautiful rig it is! This is the second vehicle I've gotten from Johnson Auto Plaza and this experience is a night and day difference than the first time and for the better! More

Chris Bongato was great to work with on getting me the right deal to make it work. I’m a repeat customer because of how well the Johnson Auto team treats me and my family. I have to say that the #1 resin right deal to make it work. I’m a repeat customer because of how well the Johnson Auto team treats me and my family. I have to say that the #1 resin for looking to buy again at Johnson’s would go to how well I’m treated from the service department (specifically Nick Kropelnicki and AJ Nix). I’m now a proud owner of a Wagoner and a Colorado Z71. Yes I loved them both so I bought two. More

This dealership was a PLEASURE TO WORK WITH! ! No pressure, friendly and efficient. Awesome experience. ! No pressure, friendly and efficient. Awesome experience. More

I took my truck in for a warranty service the oil pan is leaking a touch, and I asked them to look at the steering gear box that it appears to be leaking around the sensor. They called me up saying the stee leaking a touch, and I asked them to look at the steering gear box that it appears to be leaking around the sensor. They called me up saying the steering gear box is bad the idler arm is bad the pitman arm is bad and the hydro boost is leaking into the truck and wanted to charge me some god awful amount to repair it, I told them to just repair the oil pan that is still under warranty, they then said they need $1,200.00 to remove the cross member because the truck has a 5" lift on it needless to say I told them that I will just come get the truck, the truck only has 50,000 miles on it and I got the truck with the lift. I had another shop look at the truck they did say the idler arm and pitman arm got a little play not bad but will need to be addressed the steering gear box is fine it is leaking from the sensor like I thought it was and the hydro boost is not leaking inside the truck, I will never take my truck back to this dealer for repairs. More

I will start by saying that one star is a star too many. When we purchased our Chevy 3500 High Country diesel dually in April 2022 (to the tune of $83K), they sold us a service contract. We believed at the When we purchased our Chevy 3500 High Country diesel dually in April 2022 (to the tune of $83K), they sold us a service contract. We believed at the time we would live in Colorado for no more than five years. We asked a lot of questions. We were told that if we moved out of state that they would refund our unused service contract. As it turned out we left Colorado only 11 months later, having used only one oil change of ten in the service package. We have now been haggling with them for more than a year and have been told they don't refund service contracts. The irony is we were told that by the finance person who was the one who sold us the contract in the first place, who SPECIFICALLY told us it was refundable. Does he make a habit of lying? My guess is that he does. His most recent attempt to help us? He emailed a PDF that we can fill out and request a refund. He added the caveat "you can fill this out, but they don't usually refund." The PDF is not even FILLABLE. I have to print it? AND I have to provide an original copy of the contract? If I give you the original, then I have no proof. You already lied to me once, now I should give you an original document? The PDF also indicates at the top that the information can be entered in Dealer Source. Now, I can't say for certain, but sounds to me like this is an online process. What kind of a joke operation are they running at Johnson? First, they were terrible and lied when we asked the right questions. Now they are deliberately making it impossible to get our money back. Do NOT do business with them! More

Very poor communication and once again, didn’t address all items my truck was in for. all items my truck was in for. More

They promised us that they would hold a car for us. We found out after traveling 3 hours that it was no longer available. I would not believe a word they say. We found out after traveling 3 hours that it was no longer available. I would not believe a word they say. More

Katey is one of the best salesperson I've ever worked with! She went above and beyond to make sure that I got the truck I wanted. Katey made the entire process from start to finish go very smoothly and e with! She went above and beyond to make sure that I got the truck I wanted. Katey made the entire process from start to finish go very smoothly and easy and I can't thank her enough for that. Everyone at this dealership is super friendly and I highly recommend them. More

I gave the dealership 5 stars before because they were helpful in buying a new vehicle. I take that back. After buying the vehicle, I had a couple of questions about the Infotainment system after the fr helpful in buying a new vehicle. I take that back. After buying the vehicle, I had a couple of questions about the Infotainment system after the free trial had ended. I contacted Katey my sales person and Rich her boss after not hearing back from Katey. Neither ever responded at all and I emailed them each a couple of times. Obviously, once your check cashes they don't give one dam about you. I find that hugely disappointing and rude. I don't deserve this disrespect and I won't accept it. There are surely better dealers out there than these people. I do not recommend buying or servicing your vehicle here, they don't deserve your money and you don't need to have to worry about dealing with people like this. More

Very kind and helpful, fast and no nonsense. I enjoyed my experience and bought my car from them I enjoyed my experience and bought my car from them More