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Johnny Roberts Motors
Altus, OK
98 Reviews
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Showing 98 reviews
January 28, 2017
No hassle and very accommodating When we first arrived they didn't have the particular trim level and options we were looking for. Rather than try to sell us on a lower trim level tha When we first arrived they didn't have the particular trim level and options we were looking for. Rather than try to sell us on a lower trim level that was in stock or another vehicle type, They found the vehicle we wanted and were able to get it for us the next day. The negotiation process was also less painful than other cars I have purchased. They did not come out with the heavy handed used car salesmen tactics and I was not stuck waiting for hours in an attempt to wear me down. We got a fair trade in price along with a low price for the new vehicle. Mani was also sure to cover all the features and options that were included with the vehicle and made sure we knew everything about our new car. More
by 17pacifica
Employees Worked With
Ray "Mani" Manibusan
January 23, 2017
New truck Saturday my wife and i came to Johnny Roberts to buy a new truck. We were very surprised by the service and we received excellent care. A hugh shout o Saturday my wife and i came to Johnny Roberts to buy a new truck. We were very surprised by the service and we received excellent care. A hugh shout out to Jamie Lara. Without him i don't think we would have been able to purchase the one we wanted. Thank You so much for all the help. We highly recommend Johnny Roberts. More
by Tony68
Employees Worked With
Jimmy Wilson, Jamie Lara, Bill Murphy
January 20, 2017
Amazing!! Jamie was so helpful and patient with me while test driving vehicles to see which one I would like best. He was so awesome and I will recommend everyo Jamie was so helpful and patient with me while test driving vehicles to see which one I would like best. He was so awesome and I will recommend everyone I know to see him for future vehicle purchases! Everyone was so friendly and helpful and I had a great experience purchasing my truck from them. More
by CrystalK
Employees Worked With
Jamie Lara, Bill Murphy
January 17, 2017
Very happy with my vehicle I got a great deal. I started working with a couple different dealerships all over Oklahoma before I found johnny robert motors (trying to find the best deal on a vehicle I started working with a couple different dealerships all over Oklahoma before I found johnny robert motors (trying to find the best deal on a vehicle I could). The other dealerships either didn't follow through with phone calls or was not very professional and one was pretty rude. I did not have any of those problems at johnny Robert they were extremely helpful. More
by SoccerMom4
Employees Worked With
Ray "Mani" Manibusan, Bill Murphy
December 29, 2016
Nice Dealership It is nice to know that a Dealership would have awesome people for their Employees and that is exactly what Johnny Roberts Dodge has. They all was ver It is nice to know that a Dealership would have awesome people for their Employees and that is exactly what Johnny Roberts Dodge has. They all was very friendly and very professional with helping you to find the right vehicle for you. Jamie Lara has been one of the most wonderful people that I have ever met as a Salesman, he was very patient with helping me, he was excellent with explaining everything as far as the vehicle and pricing it to me. Jamie made me feel right at home as if I was part of the Family. I couldn't had ask for anyone any better than Jamie. He even called me to see how things was going and not many people does that so that being said, I didn't only meet an awesome Salesman but I also met an awesome friend Jamie Lara. Thanks; Mary Reeves. More
by Sassy001
Employees Worked With
Jimmy Wilson, Jamie Lara, Matt Taylor, Bill Murphy
December 22, 2016
Love love Johnny Roberts We have bought 5 Jeeps from this dealership. Love the people and dealership. A really perfect dealership to buy your new or used car. 😀😀😀 Very g We have bought 5 Jeeps from this dealership. Love the people and dealership. A really perfect dealership to buy your new or used car. 😀😀😀 Very good More
by Shotgun
Employees Worked With
David Willford
February 02, 2012
My a/c compressor burned up, while I was in sw Oklahoma. I had the truck towed in by Wilma's chevrolet, I got thier card to pay my bill. Jonny Roberts did the work and charged me a premium price of 1300.00 I had the truck towed in by Wilma's chevrolet, I got thier card to pay my bill. Jonny Roberts did the work and charged me a premium price of 1300.00 to fix a/c unit. I ran it for 15 mins to see that it was working. I put maybe 800 miles on the truck in the next 45 days ( winter time). While I was back down in sw Oklahoma, I tried the a/c, it blew hot air. I mistakingly called Wilma's chevrolet, from thier business card. I spoke to the service manager, who stated he would bump me to the front of the line and provide Me a courtesy vehicle while I was down for the next two days hunting. He agreed for 1300.00 dollars, my a/c should work. I realized I had the wrong dealership, he was nice enough to get me the number for Johnny Roberts motor. I called and spoke to bud the service Manager. Who told me that they were closed on the weekend and really could do anything for me right now.. Big difference from what I just heard from Wilma's service manager. I set the appointment to bring the truck back, it's a two hour ride. Bud tells me my a/c condensor is now cracked and it will cost me another 375.00 to fix it. I ask why it wasn't fixed the first time. He says they tested it. I explain it is doing the same thing it did before the compressor burned up. Bud tells me I can't prove that it was cracked before. He tells me I really can't ask for more. I correct him telling yes I could and I'm not satisfied. Bud says he won't do more for me and there's no reason to argue about it. I ask him if this will for sure fix it after 1700.00 dollars. He looks at me and shrugged his shoulders, he doesn't even have the confidence in his shop to fix it either. I ask him what am I going to do tonight as I'm two hours from home. He again shrugged his shoulders. No courtesy vehicle, no offer to call me a cab to get a hotel.. Nothing, it's obviously not his problem! Bud was upset because I wasn't happy about the fact his shop didn't fix my truck right the first time. Bud returns 5 mins later with my keys and tells me he can't get the part until Thursday (2 days) and I'll have to bring the truck back down to get the part put in. That's four hours of driving today and another four hours on thursday, with no guarantees that this will fix my a/c system. Five star service!! Not ! I called my local auto shop for and extra 125.00 they will fix it and guarantee thier work. Which I'll gladly pay just so I won't have to deal with bud or Johnny Roberts ever again. I own a farm in sw Oklahoma, so the next time my dodge needs work, it will go to Wilma's chevrolet. They will also earn my next new vehicle purchase, they know how to treat a customer. Johnny Roberts motors claims a five star rating.. I wouldn't give it one star, and bud needs to learn what customer service really is. More
by Wb1247
Employees Worked With
Bud service manager
December 14, 2006
The service department knows how service SHOULD BE. I just arrived here in Altus (I'm in the Air Force) and had some issues with my 2005 Jeep Grand Cherokee 5.7L that weren't resolved at my last locatio just arrived here in Altus (I'm in the Air Force) and had some issues with my 2005 Jeep Grand Cherokee 5.7L that weren't resolved at my last location. These guys were polite, genuinely concerned about my ownership experience, and got the vehicle taken care of. John, in the service department, went above and beyond just helpful. He even helped me get the lay of the land and familiarized me with the local "things to do." If I sound like I'm raving, I am! More
by boxedlunh
Employees Worked With
John
