Johnny Londoff Chevrolet Inc

Negative 5 stars. I wish I could rate them zero stars because that is a more descriptive account of my experience with their team. I would highly recommend refraining f I wish I could rate them zero stars because that is a more descriptive account of my experience with their team. I would highly recommend refraining from EVER buying a car from Johnny Londoff. I purchased a 2014 Chevy Cruze from them about a month ago. I purchased it for $8,500 and put $2,000 down. A week went by and I see that my down payment cleared, but my loan balance was $8,100. (Do the math, it doesn't add up.) So at first I thought it was interest tacked on. I contacted my loan provider and it was not. When I contacted Micah, my Johnny Londoff finance person, he told me that I had added on: Tire Protection, Vin Etching, Key Replacement, and Gap Insurance. I did NO such thing. Never once did he ask if I wanted any of this included in the closing sale and he definitely did NOT give me a price for any of these items. Instead, he spun his words around in a way that made it seem that these were perks from buying a car from Johnny Londoff. If he had told me the prices for all of these extra items I would have never purchased them. I fought with them for days to get all of this taken off, it was such a hassle, but they promised my loan balance would show the correct amount after 30 days. Well today is day 30 and the loan amount has not changed. My loan is still over $8,000 and so they got away with adding an extra $2,000. Which means that I was charged $10,500 for a car that was supposed to be $8,500, and after my down payment $6,500! There's a big difference there. I will continue to fight with them to get my money back and spread the word of their absolutely terrible ethics. Save yourself and your wallet. DO NOT purchase a vehicle from a team that just wants to make commission with or without your consent. On top of all of this, I moved very quickly getting them the down payment, I took off work a half hour early to make it there in time for my sales associate to close my purchase to help HIM with his “end of the month numbers” only to receive a car that might have went through an automatic car wash (at best). In conclusion, this was my first and last experience with any their dealership. Buyers beware. More

rip off Do not and I repeat Do not leave this dealership without an approval with the bank. Talk with the bank before leaving this dealership! Mike Price, "th Do not and I repeat Do not leave this dealership without an approval with the bank. Talk with the bank before leaving this dealership! Mike Price, "the head over used vehicles"., allowed me to leave with a vehicle for over a month. Then trick me back into the dealership only to take the vehicle from me because the loan did not go through for the vehicle he just new would be approved, and also took 500 dollars of my down payment to make him look good with this company. More

Wonderful Buying Experience Absolutely amazing buying experience. Cowboy was a rockstar. Mark was wonderful. Ron was fabulous. And of course, Mr. Londoff was spectacular!! Thank Absolutely amazing buying experience. Cowboy was a rockstar. Mark was wonderful. Ron was fabulous. And of course, Mr. Londoff was spectacular!! Thank you guys for making our upgrade to the Z28 painless!!! More

'"Good customer service" We went looking for an older model car, came away with a 2016 Chevy Malibu. Our sales rep was helpful and professional and we are happy. We went looking for an older model car, came away with a 2016 Chevy Malibu. Our sales rep was helpful and professional and we are happy. More

False advertising Do not trust prices on their "24/7" webpage that Johnny advertises. Was in the market for a truck. Inquired about a new one I found on the website. Do not trust prices on their "24/7" webpage that Johnny advertises. Was in the market for a truck. Inquired about a new one I found on the website. They text me and said they would have someone call me on Monday. I had to call them. They told me the price on the internet was incorrect. Was $4700 more!!! I took pics of the listing on their website. Called and left three messages for Johnny Londoff Jr and he never called me back! They removed the truck from their website but not Autotrader. More

No Customer Service Purchased a new 2016 Chevy Malibu and it's been in their shop 2x's in less than 3 months. Not happy with this product. It was found that this vehicle Purchased a new 2016 Chevy Malibu and it's been in their shop 2x's in less than 3 months. Not happy with this product. It was found that this vehicle was used by employees and was not safe for everyday driving. They put my family at risk. They had to replace the steering wheel. I notified the dealership and they acted concern for about a minute then swept it under the rug. Sales staff not so great!! Got their sale and now I'm a statistic for a them. Great way to treat GM employee family member!! More

Service is rediculous Our buying process was smooth and easy. But when we had to get our car fixed it was a huge problem. The guy in services told me multiple times that if Our buying process was smooth and easy. But when we had to get our car fixed it was a huge problem. The guy in services told me multiple times that if he fixed certain things then he is sure our car would work. So after 45000 dollars worth of of repairs and promises my car is still not working. I Hate this place and I will never go back there for service. They have no clue as to what they are doing. More

Quality buying experience I had a great buying experience with Londoff Chevrolet. From searching their website to chatting with reps and eventually test driving and purchasing I had a great buying experience with Londoff Chevrolet. From searching their website to chatting with reps and eventually test driving and purchasing a new 2015 Camaro from them. I also have had additions to the car through them like gauges and stripes without any problem at all. Top notch experience and would go to them first for a purchase of another vehicle. More

Scam artist This place is a joke. Johnny londoff himself called and said he would help me to fix their mistake from 3 yrs ago and personally help us. I did not This place is a joke. Johnny londoff himself called and said he would help me to fix their mistake from 3 yrs ago and personally help us. I did not see him once. I was given the run around for 2 wks with so many different people and being told so many different things. Offered one thing they changed it offered another they change it and kept doing it. I called to let him know I was tired of getting the run around what is going on. He processed to tell me they are not willing to help that his son told him they have done all they can do and not willing to loose any money because these trucks are selling like wild fire. And there is nothing more I can do. What got me in this situation is when we bought our car there 3 yrs ago the sales guy which by the way they had arrested forged our documents. He put our loan for 78 months not 60. Told us he gave us the wrong paper work and mailed different ones. Lie after lie this place is a joke stay far away from it there are too many places to buy from to risk being taken advantage of like we were. More

Poor Service Department I brought my 2015 Silverado in for a simple oil change. There was not a friendly or helpful person in the service department. My truck left the shop w I brought my 2015 Silverado in for a simple oil change. There was not a friendly or helpful person in the service department. My truck left the shop with a scratch on the hood of the truck and there was oil everywhere underneath the hood as well as oil down the side of the truck. Called three times and was put to voicemail each time. The worst customer service I've ever experienced! More