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John Vance Cadillac Buick GMC

Guthrie, OK

4.7
31 Reviews

5322 S Division St.

Guthrie, OK

73044

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Showing 31 reviews

August 08, 2021

They ran my pre-approved capital one credit, took my paystubs cdl utilities & sold it out from under me as I was sitting there without the courtesy to tell me as I waited patiently 2 days in a row drov More

by kmayalenec
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John the owner and manager and Chaz
December 08, 2020

Always a Great Experience when I work with John in the service Department with my GMC. I live in north Edmond so the it is a relaxing drive on I-35 North to Guthrie Dealership/Service Dept. Today I got More

by Meltznerjulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 08, 2020 -

John Vance Cadillac Buick GMC responded

Thank you for the great review! John is a wonderful asset to our team and we are so pleased to have him taking care of our customers. We appreciate your business and look forward to seeing you again soon. Sincerely, The John Vance Auto Group Team

October 22, 2020

Marsha was amazing! The whole experience was a breeze. I would recommend this place to everyone. No pressure, very friendly and a small town feel. By far the best experience I've had. More

by kerri.lightner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsha & Robert
Oct 23, 2020 -

John Vance Cadillac Buick GMC responded

Kerri, thank you so much for the great review! Marcia will definitely appreciate your kind words. She is an asset to our team and we appreciate the way she takes care of our customers. Enjoy your new vehicle and we look forward to seeing you again. Sincerely, The John Vance Auto Group Team

September 29, 2020

GREAT SERVICE EXPERIENCE. WORK WAS STARTED AND FINISHED ON TIME, SUGGESTIONS OF ADDED MAINTENANCE WAS HELPFUL, DIDN'T OVERSELL, VERY FRIENDLY W/ A PERSONAL TOUCH! THANK YOU! More

by FOSS.CHRIS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GABE & JANINE
Sep 30, 2020 -

John Vance Cadillac Buick GMC responded

Chris, thank you for the great review! Our team works hard to make sure our customers are completely satisfied with their visit. Please let us know if you need anything in the future. We're here to help any way that we can. Sincerely, The John Vance Auto Group Team

September 15, 2020

Best and easiest way to buy my Jeep Gladiator. Steele is very professional and personable. Thanks for all your time and effort. Thanks for the blanket. More

by hart_roberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steele Wall
Sep 16, 2020 -

John Vance Cadillac Buick GMC responded

This review made our day! Steele will definitely appreciate your kind words. He is a great asset to our team. Enjoy your new Gladiator and please reach out if you have any questions. Sincerely, The John Vance Auto Group Team

September 15, 2020

I traveled from Tennessee to purchase a used Truck from John Vance in Guthrie. Before committing to a drive of that length to pick up a used truck, I had many questions to be addressed. Jennifer Medina w More

by Troutbum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina, John Carpenter
Sep 16, 2020 -

John Vance Cadillac Buick GMC responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Jennifer and John will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely, The John Vance Auto Group Team

September 09, 2020

Best experience I ever had purchasing a vehicle!! Friendly staff, knowledgeable people!! Would strongly recommend!! They also gave me the most for my trade ims!! More

by sefraouiomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Storm
Sep 11, 2020 -

John Vance Cadillac Buick GMC responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The John Vance Auto Group Team

July 13, 2020

Quick Purchase Experience Great friendly knowledgeable staff, and beautiful car selection. I drove 8 hours to buy from them. I’m happy that I did because I was satisfied all th More

by Lacresha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 14, 2020 -

John Vance Cadillac Buick GMC responded

Lacresha, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely, The John Vance Auto Group Team

May 14, 2020

Service Department Experience John Noble in the Service Department is a true professional. He is courteous, respectful, and knowledgeable. He is "straight to the point" and does More

by jswalkerdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Noble
May 18, 2020 -

John Vance Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, John is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The John Vance Auto Group Team

April 22, 2020

I have bought many vehicles here with Vance and they always go above and beyond to make me feel appreciated. I highly recommend!!! Thanks for your hard work! More

by Wanzer
Recommend Dealer
Yes
Employees Worked With
Mike Billing
Apr 23, 2020 -

John Vance Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of John Vance Auto Group and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The John Vance Auto Group Team