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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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June 27, 2020

I was very happy with the service, they were very informative with what the car needed, as well as how long it would take to accomplish the job. I believe the coast was very fair. Glad we chose John More

by JERRY.MOTE
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Key did a great job.
June 27, 2020

I was not impressed!! Personnel was not nice and the price of service was extremely high. However the bathroom was very clean. i wanted to talk with manager but it was Satu More

by TORREYHARPER21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cuquejo
Aug 04, 2020 -

John Thornton Chevrolet responded

I will contact our service manager immediately. We usually make the experience the best.

June 27, 2020

45,000 mile check Dropped off at 8 am for my 45,000 mile check. Was quoted the price for the service before I left. The only problem is the tires are always over servic More

by mepjcln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

Service work on brakes Work was done as requested in a timely manner. All work that needed to be done was discussed before work began and was completed as requested. More

by JKCONNALLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
June 26, 2020

very helpful and answered my questions. great group awesome, I have been going to Thornton for 10 years now. I have purchased 7 vehicles from them in the past 10 years. I would recommend them for sales More

by DNEWMAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
June 26, 2020

Nnenna was amazing and made the experience really enjoyable. Everyone was super friendly and welcoming and customer service was extremely wonderful. Will consider coming back. More

by josephmorrison430
Recommend Dealer
Yes
Employees Worked With
Nnenna Onwkeme
June 26, 2020

They were very friendly and courteous. Had our fix done quite a bit faster than I expected so really nothing but good things to say. More

by mdonegan
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2020

No hassle, friendly sales personnel. Great over all experience. We really love you new Chevy. Salesman greeted us and ask what we were looking for, showed us unit, let us test drive and proposed a grea More

by qualifiedha
Recommend Dealer
Yes
Employees Worked With
Bill O'Hara
June 26, 2020

Treat people with respect Since 1998 I have always had a good experience at John Thornton Chevrolet. I went to another dealer in 2004 and had terrible experience. I gave the v More

by RRQJAZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara
June 26, 2020

Above and Beyond Service dept is prompt, competent, pleasant, and efficient. Always go the extra mile to be sure of customer satisfaction. Will continue to recommend More

by SIDODSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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