John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,522 Reviews of John Thornton Chevrolet - Service Center
Great service This was my first time at this dealership for service..Service was great, cost was reasonable and the repairs were completed on time. Will come back a This was my first time at this dealership for service..Service was great, cost was reasonable and the repairs were completed on time. Will come back again when I need service. Service advisor and the service manager were very helpful, friendly and professional. More
This time around I was very pleased with the services I received. They were quick and even though it cost me a pretty penny. I’m glad that I was able to get my car completely fixed. And in 24 hours!! Thank received. They were quick and even though it cost me a pretty penny. I’m glad that I was able to get my car completely fixed. And in 24 hours!! Thanks Mike & go team Chevy! More
They were honest,fast,and efficient .very friendly and answered questions with great knowledge. I will definitely recommend to family and friends and will do future business with them answered questions with great knowledge. I will definitely recommend to family and friends and will do future business with them More
Forced to wait 3 hours for a simple request for an oil change and rotation. Had an appointment at 11am. I finally left at 2pm change and rotation. Had an appointment at 11am. I finally left at 2pm More
Overall: Awesome Customer Service: Awesome They did a Overall: Awesome Customer Service: Awesome They did a really good job on my vehicle and answered any questions I had. I will be visiting again Overall: Awesome Customer Service: Awesome They did a really good job on my vehicle and answered any questions I had. I will be visiting again More
Bryon is an excellent service advisor who took care of my problem in a timely fashion. Would definitely recommend using him when needing service. Would use again! problem in a timely fashion. Would definitely recommend using him when needing service. Would use again! More
Professional from the minute I pulled in to the moment I left. Kept to the time schedule and made smart recommendations for services to be done while I was there. An excellent value of service and price z left. Kept to the time schedule and made smart recommendations for services to be done while I was there. An excellent value of service and price z More
Did horrible repairs to my vehicle that was damaged in a accident. When i went to go pick it up it Still had chipped paint, dents, parts not replaced that were damaged still. I Had to leave my car there aga accident. When i went to go pick it up it Still had chipped paint, dents, parts not replaced that were damaged still. I Had to leave my car there again after almost a month. Keep in mind i bought my car two months ago, so the parts need to look new. The man working with me on my car has the audacity to say “well i knew you wouldn’t be happy with it”. Well no I’m not happy. If you would of done your job correctly then we wouldn’t have this problem. They should not let vehicles go out looking like that when they’re getting paid $4,500. I took pictures of how bad the paint ran, the missing paint, dents, and damaged plastic and underneath my front fender that was not replaced. i will not be back to John Thornton Chevy. I will tell everyone i know not to go there. it was my first time there and it will be my last. More
Service was great. No complaints, thanks to Matt who helped me get my vehicles what they needed. He was very friendly and answered all my question accordingly. helped me get my vehicles what they needed. He was very friendly and answered all my question accordingly. More