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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,522 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,522 Reviews of John Thornton Chevrolet - Service Center
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August 12, 2020
Jarrod in the service department always takes great care of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. of everything for me and makes the visit to the dealership a very pleasant experience. Could not be happier. More
by jdmcdade
Verified Customer
August 12, 2020
Quick and to the Point! Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs Superb customer service, and quick turn around-time! I went by yesterday without an appointment. As soon as I got there I was greeted, and the repairs were done in record time. Tim told me to give it 2 hours for the repairs. I thought, only 2 hours without an appointment, great! To my surprise my car was ready in much less time, and I was well on my way! Thanks for the awesome customer service! More
by amiller
Employees Worked With
August 11, 2020
Glad for appointments! Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it Glad they have appointments for oil changes! Hate that bogus extra "shop charge for repair order" of $4.79 they started adding on to any service...it's a mystery to me. More
by BLACKSTOCKJIM
Employees Worked With
Roderick Passmore was very friendly and knowledgeable.
August 10, 2020
Disappointed! Serviceman wasn't friendly...after the amount of money spent still have a check engine light on!I won't be back to them! amount of money spent still have a check engine light on!I won't be back to them! More
by T.MAG33
Employees Worked With
August 08, 2020
Worst service ever. I am so disappointed in this hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed hometown dealership. Waiting 3 hours for an oil change and tire plug is not acceptable. Disappointed More
by bluandkip
Employees Worked With
Mike Cuquejo
August 08, 2020
Bryon helped me on numerous days to remedy the problems I was having with my new Suburban. All problems taken care of thanks to Bryon! was having with my new Suburban. All problems taken care of thanks to Bryon! More
by STEVE.SORG
Employees Worked With
August 07, 2020
my 2018 Silverado was scratched during a service call, service manager accused me lieing, then offered to replace the damaged part , poor service , insulated me along with my wife service manager accused me lieing, then offered to replace the damaged part , poor service , insulated me along with my wife More
by APOPE6603
Employees Worked With
service manager
August 04, 2020
As usual they did a great job, and although it took a much longer time for the service to be done, I understand. Hate Covid much longer time for the service to be done, I understand. Hate Covid More
by ggabe502
Employees Worked With
August 04, 2020
Quality Service and Friendly Experience I always feel like family when taking my vehicles to Thornton Chevy. Fair price and quality service. I've recommended Thornton to others and will cont I always feel like family when taking my vehicles to Thornton Chevy. Fair price and quality service. I've recommended Thornton to others and will continue to do so. More
by marcdt
Employees Worked With
