John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,522 Reviews of John Thornton Chevrolet - Service Center
Always treat me like familyJarod in service is so nice and helpful. Steve Reed is always so helpful and friendly. It’s like we have friends for ever and have been for years. and helpful. Steve Reed is always so helpful and friendly. It’s like we have friends for ever and have been for years. More
The service department needs a lot of customer service training. Stood at service desk for 20 mins before any one decided to actually help me. training. Stood at service desk for 20 mins before any one decided to actually help me. More
Excellent...Our car broke down on a Sunday night and contact was initiated with their Management Team. We were able to drop the vehicle off that night, had the problem diagnosed and car was returned in contact was initiated with their Management Team. We were able to drop the vehicle off that night, had the problem diagnosed and car was returned in a most timely fashion. More
Thornton Chevrolet is #1 in knowledge, professionalisms, and expertises in dealing with prospective buyers, owner’s service and repairs! We will only use Thornton Chevrolet! Trey Dettmering, Manager/Owner i and expertises in dealing with prospective buyers, owner’s service and repairs! We will only use Thornton Chevrolet! Trey Dettmering, Manager/Owner is exceptional in regard to his staff. Jarod Powell is excellent in the Service Departmenand Ritchie, Rex, and Jan have great expertise in Body Shop assistance! More
All service was great as always everyone in the service department was very professional all work was done very professional all work was done in a reasonable amount of time department was very professional all work was done very professional all work was done in a reasonable amount of time More
Very friendly and helpfull staff. Service Department very knowledgeable and timely service. Will definitely bring my vehicles back for all services needed, and when a new vehicle is needed, will visit this knowledgeable and timely service. Will definitely bring my vehicles back for all services needed, and when a new vehicle is needed, will visit this dealership. More
Not pleased at all with customer service and the service department. Donna is rude and condescending. I’ve left several messages with Kim in service and she doesn’t return calls. The gentleman who sold department. Donna is rude and condescending. I’ve left several messages with Kim in service and she doesn’t return calls. The gentleman who sold me my car was amazing but now he doesn’t work there. It’s been less than a month and I’m having so many issues pop up that should have been done before the car was even listed for sale. In hind sight, always have a mechanic check before you buy a used car. Always I will never do business with John Thornton again. More