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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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September 11, 2020

Matthew was very professional and courteous. Thank you for catching a problem with my battery before it became an issue. The techs did a great job as well. More

by tlroberts1068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 10, 2020

Great experience! Matthew was friendly, knowledgeable, and efficient. He was able to get me in and out quickly while keeping me informed of the process. Thanks! More

by ppuzig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 09, 2020

My 1st time visiting for service, not simply to buy parts was awesome! The service staff was friendly & welcoming. I'll definitely be back for service! More

by MISSJESSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 08, 2020

We always get great service from John and his team of professionals. Had a little accidental damage to the rocker panel and the body shop did a great job repairing it. Can’t even tell that it had been da More

by GDAVIS3105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

I'm not satisfied with how my vehicle is riding now Also I'm not satisfied with how my vehicle is riding now Also its aisle up high for so long since they did the oil change I think they rushed on my vehic More

by GAYLUSUNYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

Kevin Rodgers and the rest of the John Thornton family is wonderful. Everyone is always very friendly and helpful. I would recommend John Thornton to my friends. More

by nannypawpaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Rodgers
September 05, 2020

Great customer service. Jan at the front desk was really nice! They kept me informed about the status of my vehicle. The work on my car was exceptional More

by awiggins89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Seems like everyone knew what they were doing. Very clean facility clean rest rooms floors and windows. I have a corevette grand sport and they did a good job fixing it More

by VINCION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
September 03, 2020

Awesome service, everyone there is A Patterin of Awesomeness, every time I come. Super awesome service, thoroughly explains the issues with your vehicle. What time the part or parts will be there to More

by travis.cooper71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna is awesome, Mike Cuquejo
September 03, 2020

I have always trusted John Thornton Chevrolet. My experience with JTC is great! A little disappointed that JTC does not use aftermarket parts, but it's okay, everything works out in the end. Thank More

by WHITEDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda is very nice and knowledgeable. Thank you.
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