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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,521 Reviews
Call Service Center (770) 941-8550

1,521 Reviews of John Thornton Chevrolet - Service Center

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September 26, 2020

I had a five minute wait at the service department. Service writer was fast and knowledgeable. My truck was repaired in the promised time for the price that was quoted. More

by keithlthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
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September 26, 2020

Thanks for the service. I am glad they d work me in. I hate they could not find out the knocking noise. I will schedule More

by TRISHDERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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September 25, 2020

Had 2 different services performed and was provided a car. Very satisfied and grateful I purchased from Thornton Chevrolet used lot. Very happy with my purchase! More

by bwg1176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with a couple of sales people do not have their names.
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September 24, 2020

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by vlewis22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
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September 24, 2020

Very friendly people I was a walk in and they got my service done as they said they would. wait wasn’t to bad. Thanks More

by DWILLIAMS31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not seen in pictures , Mike Cuquejo
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September 23, 2020

Great service very accommodating. I was mistaken about my appointment but they were able to fit me and perform the service in a timely fashion. More

by dwright52480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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September 23, 2020

Did everything they were supposed to even topped off the fluids this time and put air in my tires Pleased with time frame that service was completed. More

by cathypettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland
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September 22, 2020

My service was great and kept me informed with my vehicle. Highly recommend this dealership for any of your service needs. Great experience and great service More

by trice.terrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Report | Print
September 18, 2020

Waited two hours to get my oil changed very unhappy not sure if I will return probley will find another dealership To take my car to More

by moulderpatricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not see a manager, Matthew Strickland
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September 18, 2020

My car was serviced at the schedule time and it completed in a reasonable amount of time. The facility was clean and met the standard for COVID-19 safety More

by auntieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Report | Print
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