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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,519 Reviews

1,519 Reviews of John Thornton Chevrolet - Service Center

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October 05, 2020

I was very uncomfortable in the waiting area, because I noticed a lot of your employee walking around without a masks. Scary to say the least. More

by jpbuck2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Strickland
Dec 01, 2020 -

John Thornton Chevrolet responded

I will check on this. Thanks for your feedback. We take this very seriously.

October 04, 2020

Matthew was new. Not very knowledgeable on the maintenance of the vehicle. Very good personality though. Unlike the old heads that work there. They have zero personality. More

by loddie.cullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
October 02, 2020

This dealership always does a great job. I bought my truck from this dealership and have had all of the service on it completed here. More

by justice_t_bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
October 02, 2020

I had my 2015 Chevrolet suburban service yesterday,and everytime was fine with my vehicle when I came in,I drove it to work and the next morning was cooling fan is continuing to run after my vehicle is sh More

by jamison885
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
October 02, 2020

I came in for service on my 2018 Chevrolet Equinox and was eligible for the exchange program. I walked out with a 2020 Chevrolet Blazer More

by claudiamorston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I like that they are invested in my experience and making sure that I have all things resolved when I come to the dealership each time. More

by shonta_west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
September 28, 2020

Reggie Widener was able to get me in for service in my vehicle and knew my schedule was tight- he made it work and I appreciate all he does to keep me coming back- great customer service!! More

by freddieh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
September 28, 2020

Everyone was very professional and helpful. Service did not take very long. The guy that checked me in was very nice along with Matt. Thanks More

by GMPerry122965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 26, 2020

I had a five minute wait at the service department. Service writer was fast and knowledgeable. My truck was repaired in the promised time for the price that was quoted. More

by keithlthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
September 26, 2020

Thanks for the service. I am glad they d work me in. I hate they could not find out the knocking noise. I will schedule More

by TRISHDERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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