John Thornton Chevrolet - Service Center

Entire experience and visit was great. Derek had everything ready to go and my truck was ready. Super quick and efficient. Entire staff was very nice and receptive. Exceptional service!!!! everything ready to go and my truck was ready. Super quick and efficient. Entire staff was very nice and receptive. Exceptional service!!!! More

Great service and timely updates . Seem genuine and not just upsell. Service staff cared about vehicle and took time to really fix issue. No issues just upsell. Service staff cared about vehicle and took time to really fix issue. No issues More

I enjoyed taking to Veronica Gomez, she was very friendly and pleasant to talk to. And she is very knowledgeable about trucks and almost was able to sell me a truck for my son. If I had the money I would hav and pleasant to talk to. And she is very knowledgeable about trucks and almost was able to sell me a truck for my son. If I had the money I would have bought One from her. More

I had repair work done last November and recently received a recall letter regarding a possible refund towards that repair. I stopped in and spoke to Tim Yates and he was very helpful. An hour after received a recall letter regarding a possible refund towards that repair. I stopped in and spoke to Tim Yates and he was very helpful. An hour after I left he called me with the news that I would receive a refund check in the mail within two weeks for $341.85 of the original cost of $589.70. I am grateful for the quick response. More

The service guys away record true and very efficiency and getting the work done on my vehicle and return it back to me and I am in a reasonable time time getting the work done on my vehicle and return it back to me and I am in a reasonable time time More

Very little update , whenever I needed to know the status of my vehicle I had to call . Dealership had my truck for a month . Poor of my vehicle I had to call . Dealership had my truck for a month . Poor More

Prompt courteous service (especially Bryon Steiner) including handling coordination between body shop and maintenance and including a loaner car. Also keeping up to date on progress. including handling coordination between body shop and maintenance and including a loaner car. Also keeping up to date on progress. More

I have always gone here and will again. BUT, I feel like I was treated rather ugly yesterday. While waiting I went to sit at a table where I could fill forms to admit my father to rehab. I was asked to m I was treated rather ugly yesterday. While waiting I went to sit at a table where I could fill forms to admit my father to rehab. I was asked to move because table was for loaner customers only. No loaner customers came while I was there - one hour and l5 minutes. More

As always, the staff was professional, courteous, and explains everything as well as answering all my questions. I love being able to make an appointment which cuts down my wait time. explains everything as well as answering all my questions. I love being able to make an appointment which cuts down my wait time. More

The service center is ok. It could be better communication when it comes to advising of issue of vehicle. I had to call and find out the issue and time frame of my repair. communication when it comes to advising of issue of vehicle. I had to call and find out the issue and time frame of my repair. More