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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,519 Reviews

1,519 Reviews of John Thornton Chevrolet - Service Center

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December 07, 2020

We had an excellent Service representative and technician - vehicle was repaired quickly and all the proper paperwork was taken care of with our warranty without issues More

by PJKJORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
December 06, 2020

Service Technician does a great job and gives choices. Filled out rebate form for me also. Everyone is very professional and courteous and makes you feel welcome. More

by DGLIDDEN122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

I needed my tire pressure sensors replaced. They have very fair service pricing. Got me to work and picked me up. Very courteous and very professional. More

by cgant31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
December 04, 2020

No formal waiting area for service customers. Customers must wait in showroom and are subjected to cold weather due to open/close of door near service. Additionally, only coffee offered with no substitute More

by kyle_brown25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
December 03, 2020

The service was great as always. Thank you for making my truck run like it should. The transmission service helped a great deal. I would recommend to anyone to bring it in for service More

by tlroberts1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
December 03, 2020

The appointment was scheduled with ease, pulled in and was greeted and was done with my service in less than an hour and then I was gone More

by royalelectric
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

John Thornton Chevrolet is the BEST! They have salesmen like Mr. Gamble and Mr. Myrick who really help you and not pressure you into buying a vehicle. If anything goes wrong; the customer service is superb More

by ray.sherri3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the Female in Customer Services was great (I apologize I can not remember her name.) oops!
December 02, 2020

Took my 2018 Malibu to John Thornton not only is the staff great they gave me a rental car, fix my car and I didn't even buy the car from them. the people there is so nice and friendly, got my car back More

by AILCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo, Brenden Boyd
November 30, 2020

Best customer service ever, out of all of the dealerships that I’ve taken my vehicle to get service, even as I was a walk-in!!! SUPERB!! More

by MICHAEL.SIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
November 23, 2020

The only problem I have is the cost of repairs. Everything else is fine no other problems what so every, if they could work on getting the cost down on some of those repairs. More

by GLOKEITEI4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
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