John Thornton Chevrolet - Service Center

Great dealership! I bought cars from them in 2004 & 2020. I kept the first car too! Great dealership. That's why I keep coming back. I kept the first car too! Great dealership. That's why I keep coming back. More

This was my second time going to the service department and each time I was fortunate enough to get Bryon and he is a pleasure to work with. The people at John Thornton are very friendly and helpful, whet and each time I was fortunate enough to get Bryon and he is a pleasure to work with. The people at John Thornton are very friendly and helpful, whether you are purchasing or getting your car serviced. More

Service was better after I took my car back to them thanks to service manager for fixing problem with service he called and fixed it thanks to service manager for fixing problem with service he called and fixed it More

this my second purchase in less than 3 years.... the first purchased was used and yesterday i purchased a new 2021 and had no intentions to. The salesperson was so optimistic and told me not to worry t first purchased was used and yesterday i purchased a new 2021 and had no intentions to. The salesperson was so optimistic and told me not to worry that i would get the car. I didn't believe him and still in awe More

Appointment for 8am to have one O2 censer changed. Kept truck 8 hours. No shuttle service available. Told loners and shuttle for warranty part fixtures only! Service rep seems disinterested and not very fr truck 8 hours. No shuttle service available. Told loners and shuttle for warranty part fixtures only! Service rep seems disinterested and not very friendly More

My experience was so smooth and easy! The staff was extremely helpful! The woman in the financial department explained all the details in a way that I could easily understand. extremely helpful! The woman in the financial department explained all the details in a way that I could easily understand. More

Everyone is always so nice and help you anyway that they can. Steve Reed treats me like a brother and Matt in service was very nice. can. Steve Reed treats me like a brother and Matt in service was very nice. More

I had to wait a very long time to have sensor put in tire and oil changed. I live 30 minutes away and they forgot to reset the oil light so now its still on and Im annoyed. and oil changed. I live 30 minutes away and they forgot to reset the oil light so now its still on and Im annoyed. More

Excellent customer service by Mr. Steinke! He Excellent customer service by Mr . Steinke! He consistently provides great service. He is thorough when explaining what is wrong with my vehicle alon Excellent customer service by Mr . Steinke! He consistently provides great service. He is thorough when explaining what is wrong with my vehicle along with the recommended repairs. He is the main reason I keep bringing my vehicles back for service. More

I had a warranty repair done on my 2020 Camaro, and while it took months to get the replacement part (an interior door panel; the temporary repairs made when the part broke, one week after delivery, held up it took months to get the replacement part (an interior door panel; the temporary repairs made when the part broke, one week after delivery, held up for the duration), once it arrived (with the help of my salesman), the repair was efficiently scheduled and completed efficiently. More