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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,518 Reviews

1,518 Reviews of John Thornton Chevrolet - Service Center

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January 27, 2021

Vance and Derek were super. They were very helpful in making the process go smoothly. I will be recommended several of my friends to them. More

by kieronewilliams
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Robinson
Mar 07, 2022 -

kieronewilliams responded

Mike was super.

January 20, 2021

They were very professional, knowledge and helpful. The entire experience was great. I was very pleased with the service I received. Thank all who service my car More

by EEB333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
January 20, 2021

Never purchased a vehicle online and on the phone before. Derek made it very easy and painless. This dealership was very understanding and easy to negotiate with. Will recommend this dealership to everyone I More

by Ronniev1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

They are very professional, knowledgeable and helpful. My owning my first car, they make it so easy for me when I come in for service, when asked for recommendations on the type of service I should be gettin More

by dmorris0755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
January 14, 2021

I was more than pleased with the service that I received at John Thornton Chevrolet. Reggie was attentive,pleasant, and helpful in making sure that my oil change was completed in a timely manner. Thanks R More

by jcejsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
January 11, 2021

Always the best experience working with John Thornton Chevrolet. They’re always willing and able to assist in any manner possible. They’ve made our car buying & servicing easy. More

by HLMPSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna
Jan 12, 2021 -

John Thornton Chevrolet responded

Thank you! We strive to exceed your expectations during all of your purchasing and service visits.

January 09, 2021

I thank you for completing the work on my wife’s car. I’m not a writer and I don’t like writing. I said thank you and that should have been good enough. More

by bonitareynolds37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cuquejo
Jan 12, 2021 -

John Thornton Chevrolet responded

Thank you for your review!

January 09, 2021

They continue to indicate that I need service on items that are not in agreement with Chevrolet's recommended service mileage. The car has not yet reached 45000 miles but they were recommending many item More

by FRANK.SARMIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland
January 08, 2021

My visit to have the oil changed was very pleasant this time. The two man that helped me were very nice. I was very grateful that they were willing to allow me to receive service since today. 🙂 More

by happythanksliving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Passmore
Jan 12, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are happy to help.

January 07, 2021

Amazing customer service Matt Strickland deserves a raise thank you so much my service was fast the quality of work is unmatched my car drives so smooth I have not had any issues at all I am greatly apprecia More

by JAMES.ROGERSJR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Robinson, Matthew Strickland
Jan 08, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad that Matt could assist you with servicing your vehicle.

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