Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,521 Reviews of John Thornton Chevrolet - Service Center
Sort by
March 16, 2021
Great job as always. The people make the business and he has hired some really good ones. Would recommend this dealership in a "heartbeat". Customer relations the best. has hired some really good ones. Would recommend this dealership in a "heartbeat". Customer relations the best. More
by David Hotaling
Verified CustomerEmployees Worked With
March 16, 2021
Arrived at 7:30 am for my appt. My truck was taken back for repair immediately. They finished in little under an hour, Great timing so I was able to have a day to complete other tasks. for repair immediately. They finished in little under an hour, Great timing so I was able to have a day to complete other tasks. More
by WARREN4646
Employees Worked With
Mike Cuquejo
March 16, 2021
I am not pleased with the work on my car, either the mechanic doesn't know what he is doing are they just can't find out what is really going on with my car. I just payed a $1,100 for some work, and my mechanic doesn't know what he is doing are they just can't find out what is really going on with my car. I just payed a $1,100 for some work, and my car still act like it is going to cut off, and when they so called fixed that, I was told oh you my still have a leak, and that will cost $500 dollars, it's funny when I took my car for any oil change I didn't have no leak, but a week later now I have all these leaks. I really don't want to take my care back to John Thornton services department because every time I do then something else goes wrong with my car. More
by GLOKEITEI4
March 13, 2021
Excellent service and a genuine desire to please their customer! Would highly recommend this dealership to anyone! Extremely helpful and always responsive to questions and concerns. Great place! customer! Would highly recommend this dealership to anyone! Extremely helpful and always responsive to questions and concerns. Great place! More
by robbridges
March 11, 2021
My experience was excellent, from the initial greeting. The service advisor Mr. Yates a very nice gentleman was polite and courteous, he made me feel at ease, very pleasant disposition. He was Extremely pr The service advisor Mr. Yates a very nice gentleman was polite and courteous, he made me feel at ease, very pleasant disposition. He was Extremely professional! This company, could be the training hub in my opinions for other mechanics who only try to take advantage of you. Overall, I had a great experience. Thank you More
by jawan71
Employees Worked With
March 11, 2021
This dealership service department is one of the best service departments that Chevy has. The work was done faster than expected and Mike kept me up to date on the status daily. service departments that Chevy has. The work was done faster than expected and Mike kept me up to date on the status daily. More
by TTURNER172
Employees Worked With
Mike Cuquejo
March 05, 2021
All I wanted was the recall repaired. Someone put on the invoice that I wanted a full check of the truck. They called and said I needed new tires and that the transfer case needed cleaning invoice that I wanted a full check of the truck. They called and said I needed new tires and that the transfer case needed cleaning More
by WCDAVIS1225
March 05, 2021
Very fast, friendly and enjoyable experience! Will definitely be back to Thornton Chevrolet! Wait time was minimum and waiting room as nice and roomy!! Yes! definitely be back to Thornton Chevrolet! Wait time was minimum and waiting room as nice and roomy!! Yes! More
by vickilist
Employees Worked With
Hugh Boyd
