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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,516 Reviews
Call Service Center (770) 941-8550

1,516 Reviews of John Thornton Chevrolet - Service Center

Sort by
August 11, 2021

Gwen and Brandon were great. My wait time was not long. Gwen was very personable and Brandon treated me like his sister. Great was AWESOME! More

by hiltoncarmilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gwen Wilson
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Aug 23, 2021 -

John Thornton Chevrolet responded

Thank you so much for your feedback! We are so glad you had a great experience with our team.

August 11, 2021

Jarrod Powell is the service representative that have been providing customer service for us since 2014 and he has always provided excellent professional service. We appreciate his consistent professiona More

by LONDONJLC720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad Jarrod can assist you with your service needs.

August 10, 2021

Friendly and efficient. I had my windshield replaced. Well done and finished as quickly as promised. I was very happy with my service, as usual. More

by kaydria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2021 -

John Thornton Chevrolet responded

Thank you! We are always happy to assist you with keeping your vehicle running smoothly.

August 03, 2021

Great customer service and all maintenance done according to mileage. Service was done in a timely manner. Service rep very knowledgeable about my vehicle. Thanks More

by the_taylorfamily@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2021 -

John Thornton Chevrolet responded

Thank you for trusting us to service your vehicle! We are always happy to assist.

July 30, 2021

I’ got a dent in my new car from there so that’s why I’m not too happy with overall service, So I need that repaired More

by SHAKEIMA02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
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Aug 06, 2021 -

John Thornton Chevrolet responded

We would appreciate the opportunity to look into this for you with the security cameras if you would give us a call at 770-941-8550 and give us your name, so that we can pull up your visit in the system. Thank you!

July 24, 2021

I arrived for my service appointment and my repair took less time than was planned and I was kept informed during the service. Great service!! More

by Kimblyns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Report | Print
Jul 28, 2021 -

John Thornton Chevrolet responded

Our service team is always happy to assist you with keeping your vehicle running smoothly. Thank you!

July 23, 2021

Came in without an appointment and they were able to see me and deliver at the time they said they would. They were really easy to work with. More

by ADAM S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Report | Print
Jul 28, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are happy we could help.

July 20, 2021

John Thornton Chevrolet is great, but I have issues with DealerRater.com. The e-mail has a link to unsubscribe, but there's no option here to do so. More

by GEORGIAAP
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Report | Print
July 17, 2021

Great work!!! Friendly atmosphere..Great bunch of people…really impressed!!!! Great service..Great service!!! Really impressed.. Will be back!! Wait time was quick!!! Great experience More

by LONGHORNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Strickland
Report | Print
Jul 28, 2021 -

John Thornton Chevrolet responded

Thank you for your review! So glad we could assist!

July 15, 2021

Great service department, I had an issue with a vine hanging from a tree, it yanked my mirror cover off my 2019 Silverado, low and behold there was also an ambient sensor involved they fixed it like fas More

by Sam.joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Report | Print
Jul 28, 2021 -

John Thornton Chevrolet responded

Thank you for trusting us to assist you with your vehicle! We are always happy to help.

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