Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,516 Reviews

1,516 Reviews of John Thornton Chevrolet - Service Center

Sort by
September 14, 2021

Get location staff very friendly wait time alittle long for an oil change but worth it More

by mrstmitchell111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Sep 20, 2021 -

John Thornton Chevrolet responded

Thank you for your review!

September 14, 2021

The customer service was excellent and the service rep that handle my car was outstanding More

by gford35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Sep 20, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback!

September 13, 2021

Always fast and efficient service!Thanks for taking Always fast and efficient service! Thanks for taking care of my car. I will be back. More

by Marty O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Sep 14, 2021 -

John Thornton Chevrolet responded

Thank you! We appreciate your business and are always happy to assist you with servicing your vehicle.

September 07, 2021

On my way to Georgia my oil light came, I live in Alabama. I called John Thornton Chevrolet and explained. They told me come on. They waited on me as soon as I got there. Very professional. Matt Stri More

by LYLES.GWENDOLYN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad our service team was able to assist you away from home. We are happy to help anytime and appreciate your trust in us!

September 01, 2021

It was a nice experience and everyone was kind and the service was wonderful along with everything..you guys keep up the good work and I look forward to seeing you all soon More

by frankoliver4433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Matthew Strickland, Eric Rivera, Brenden Boyd
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you for your review! Our team is always happy to assist with any of your vehicle needs.

August 31, 2021

I have used the service department at Thornton Chevy since 2007. They are honest, thorough and dependable in diagnosing the problem and fixing it right the first time. Bryon Steinke works as a service More

by dweekley0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad Bryon is able to assist you with keeping your vehicle running smooth.

August 29, 2021

Great service. Tim knows his job, Called me with updates on my vehicle. As I got closer to my vehicle being fix my price was cheaper More

by ODOM.DINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you for your review! We are so glad Tim could assist you with the repair.

August 28, 2021

Very kind they took care of my situation , Tim was so nice to me, very good worker and very professional , thank you so much for everything More

by TIARUSBOSTICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you! We are so glad that Tim was able to provide a great experience.

August 28, 2021

I had a real problem with my Malibu that was keeping it from cranking. The service manager explained that their appointments were full for the week and this was Wednesday. After hearing my issue, he told m More

by GDAVIS3105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cuquejo
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We appreciate your patience and are so glad that we could assist you with keeping your vehicle running smoothly.

August 24, 2021

Thank you. Every time I walk through the doors, service is exceptional. Always on time and communication is there. Never have to guess with these guys/gals. More

by Ian Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Sep 07, 2021 -

John Thornton Chevrolet responded

Thank you! We are always happy to help.

...
63
...