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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,515 Reviews

1,515 Reviews of John Thornton Chevrolet - Service Center

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October 15, 2021

The service and the service techs. work hard to get you in even when it’s so so busy. Most people don’t take that into consideration. Sometimes you have to be patient especially if you want to ride with ea More

by TRISHDERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
Oct 22, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We appreciate your patience and understanding and are always happy to assist you with any of your vehicle needs.

October 14, 2021

Very friendly and helped me with the maintenance needed for my car. Thank you so much More

by mndcal1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

John Thornton Chevrolet responded

Thank you for allowing us to assist you!

October 12, 2021

Took our new Equinox in for its first oil change (free courtesy of Thornton Chevrolet), also had a couple of other issues. A steering issue was checked but not addressed (I don't blame Thornton for this, More

by BEE.ELL.CEE
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback. We are always happy to assist with any of your vehicle needs.

October 12, 2021

always a pleasure having my car serviced here I really appreciate everything everyone is always so kind! More

by OLIVEOCHOA90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Always professional, dependable, and deliver on their commitments. Would recommend their sales and service anytime. More

by BDNC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

John Thornton Chevrolet responded

Thank you for your recommendation! We are so glad we can exceed your expectations during every visit.

October 07, 2021

Excellent service with care and attention! Came in during my appointment time and did not have to wait long, I was immediately helped and serviced! More

by TAMANISHAJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are so glad we could assist.

October 06, 2021

I was not completely satisfied with the technicians findings. I should not have to turn the temperature gauge up to over 80 degrees to defog my windshield or to get heat in my vehicle. More

by myron_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

They are awesome! Had my leveling kit installed faster than the quoted time! Great Service More

by kyleengwall45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you! So glad we could assist.

October 04, 2021

Customer Service was excellent they took tom to explain everything I needed to know. Thanks 😊 More

by REGINABOLDEN993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you! So glad our service team could provide a great experience.

October 04, 2021

Great service, friendly staff, will definitely be back, thank you so much for everything, Blessings More

by lornereeves40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service is not on here
Oct 11, 2021 -

John Thornton Chevrolet responded

Thank you for your feedback! We are always happy to assist.

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