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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,516 Reviews

1,516 Reviews of John Thornton Chevrolet - Service Center

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January 10, 2022

I went in for an oil change, without an appointment and Matt worked with me. He was very polite, professional, and accommodating. His service was amazing and very inviting. The wait was over 4 hours and I More

by DIVA B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
January 07, 2022

The Service Department once again did an excellent job of taking care of my problem. I was initially told that it would take 2-3 days for service to be completed, Fortunately it only took 24 hours. As always More

by M4014KENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Best service and people always treat you very well. I recommend John Thorton to anyone that is looking to buy a car or for service More

by Jbrennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

I liked how honest the people who work for John Thornton were with me with my car and it didn’t feel like they were trying to push anything on me to make a sell. But, I think they could’ve did better with c More

by RAYLANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
January 06, 2022

It was friendly and fast they also keep you up to date on your car More

by MMARQUES3992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
January 04, 2022

Very good and take care of your needs I have bought all Very good and take care of your needs I have bought all three of my cars them. More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Veronica Gomez
January 01, 2022

The customer experience was great and the service was exceptional. Very pleased and will come back again. More

by nataliethomas256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

I was told that the chevy dealership did not want to work on my CHEVROLET CORVETTE… More

by a.d.turner2
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 13, 2022 -

John Thornton Chevrolet responded

Did you get with our service manager? We service all Chevrolet vehicles. Thanks for your feed back.

Jan 13, 2022 -

a.d.turner2 responded

It was the Service manager that told my guy to go to Corvette world or something like that because they didn’t want to service my 88. I was very disappointed to hear this as I’m pretty brand loyal and have always like the sense of security of Chevy working on Chevy. Please speak with my service advisor . I didn’t like the feeling of being unwated with your own product

December 31, 2021

Great Service as always. Matthew is very good and a pleasure to deal with. I recommend John Thornton Service to everyone. More

by MikeCruze2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
December 30, 2021

Great service. Explained everything to me. Timely. Knowledgeable staff. Answered all me questions. Fair pricing and financing options. More

by tnoty3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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