John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,516 Reviews of John Thornton Chevrolet - Service Center
I went in for an oil change, without an appointment and Matt worked with me. He was very polite, professional, and accommodating. His service was amazing and very inviting. The wait was over 4 hours and I Matt worked with me. He was very polite, professional, and accommodating. His service was amazing and very inviting. The wait was over 4 hours and I was going to wait, so he got me a courtesy ride home and the driver was amazing as well. More
The Service Department once again did an excellent job of taking care of my problem. I was initially told that it would take 2-3 days for service to be completed, Fortunately it only took 24 hours. As always taking care of my problem. I was initially told that it would take 2-3 days for service to be completed, Fortunately it only took 24 hours. As always the staff was friendly and attentive to my need. More
Best service and people always treat you very well. I recommend John Thorton to anyone that is looking to buy a car or for service recommend John Thorton to anyone that is looking to buy a car or for service More
I liked how honest the people who work for John Thornton were with me with my car and it didn’t feel like they were trying to push anything on me to make a sell. But, I think they could’ve did better with c were with me with my car and it didn’t feel like they were trying to push anything on me to make a sell. But, I think they could’ve did better with communicating with me. I arrived to my appointment at 8AM and was just sitting in my car not knowing what to do and it took someone over 30 minutes to come and ask me if I needed help. Also, the man who serviced my car had my car just running sitting there and when I noticed I walked up to the desk and asked if my car was done and he said oh yeah and checked me out…. I think communication would be highly effective because I could’ve left wayyy earlier. More
Very good and take care of your needs I have bought all Very good and take care of your needs I have bought all three of my cars them. Very good and take care of your needs I have bought all three of my cars them. More
The customer experience was great and the service was exceptional. Very pleased and will come back again. exceptional. Very pleased and will come back again. More